Dashboard Blank

  • Resolved caycepollard

    (@caycepollard)


    4 years, 3 months ago

    Hi! I’ve been using your plugin for years and love it.

    However, since my WordPress install updated to the newest version (5.5.1), the dashboard for Clicky Analytics is blank.

    https://paste.pics/9WOX3

    I’ve deactivated all of my plugins but Clicky and still faced the same issue. I tried a generic theme (Twenty Twenty) and it’s still blank.

    I even tried the plug-in on a brand new, vanilla install of the most updated version of WordPress and, nope, the dashboard still isn’t there.

    The tracking code is in my HTML and Clicky.com is still tracking, but the plug-in is unable to display any info.

    Thanks for your hard work!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Alin Marcu

    (@deconf)

    Hi,

    Thank you for the feedback.

    I’ve tried to replicate the issue, but everything works fine.

    From what I understand you have an issue with Dashboard -> Clicky Analytics screen.

    Could you try with a different browser and please make sure no Ad Blockers or stuff like that are enabled.

    Thread Starter caycepollard

    (@caycepollard)

    How very odd. I had turned off everything, even ad blockers, installed a fresh version of FireFox, and it was still blank.

    However, the dashboard has now reappeared! It may have just been a caching issue on my end.

    I’m very sorry I bothered you with this. I had read the Yoast Clicky plug-in was facing the same issue and jumped to conclusions.

    Thank you for your swift reply. Marking this as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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