Dashboard Critical Error

  • Resolved smoenkhoff

    (@smoenkhoff)


    1 month, 2 weeks ago

    After updating to version 5.7.35 I’m now getting the following error on my dashboard (on the free wp-plugin). 

    Last 30 days 
    2?               0?            0?            81 800.00%  41.98%
    New Subscribers  Unsubscribed  Total Active  Email Sent        

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    In my httpd error log I see the following error message:
    [php:error] [pid 55300] [client 24.107.151.24:49358] PHP Fatal error: Uncaught TypeError: number_format(): Argument #1 ($num) must be of type int|float, string given in /var/www/html/wp-includes/functions.php:424\nStack trace:\n#0 /var/www/html/wp-includes/functions.php(424): number_format(‘1,033.33’, 2, ‘.’, ‘,’)\n#1 /var/www/html/wp-content/plugins/email-subscribers/lite/admin/views/dashboard/dashboard-kpi.php(20): number_format_i18n(‘1,033.33’, 2)\n#2 /var/www/html/wp-content/plugins/email-subscribers/lite/admin/views/dashboard/dashboard-kpi.php(42): render_kpi(‘41.98%’, ‘1,033.33’, ‘Opened’, Array)\n#3 /var/www/html/wp-content/plugins/email-subscribers/lite/admin/class-es-admin.php(873): include(‘/var/www/html/w…’)\n#4 /var/www/html/wp-content/plugins/email-subscribers/lite/admin/views/dashboard/dashboard.php(57): ES_Admin::get_view(‘dashboard/dashb…’, Array)\n#5 /var/www/html/wp-content/plugins/email-subscribers/lite/admin/class-es-admin.php(873): include(‘/var/www/html/w…’)\n#6 /var/www/html/wp-content/plugins/email-subscribers/lite/admin/class-es-dashboard.php(50): ES_Admin::get_view(‘dashboard/dashb…’, Array)\n#7 /var/www/html/wp-content/plugins/email-subscribers/lite/admin/class-email-subscribers-admin.php(766): ES_Dashboard->show()\n#8 /var/www/html/wp-content/plugins/email-subscribers/lite/admin/class-email-subscribers-admin.php(746): Email_Subscribers_Admin->show_dashboard()\n#9 /var/www/html/wp-includes/class-wp-hook.php(324): Email_Subscribers_Admin->es_dashboard_callback(”)\n#10 /var/www/html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)\n#11 /var/www/html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)\n#12 /var/www/html/wp-admin/admin.php(259): do_action(‘toplevel_page_e…’)\n#13 {main}\n thrown in /var/www/html/wp-includes/functions.php on line 424, referer: https://www.snaservices.com/wp-admin/admin.php?page=es_settings

    This only happens on the dashboard page. How can I go about fixing this w/o loosing my mailing list and a complete wipe and restart?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @smoenkhoff,

    Thank you for bringing the issue to our attention.

    I want to inform you that we have fixed the issue you reported, and the updated version will be included in the next release.

    Please let us know if you need any further assistance!

    Thank’s for the fix! Updating to 5.7.36, released yesterday, fixed the issue in my case.

    Thread Starter smoenkhoff

    (@smoenkhoff)

    @anupamkhatua thanks, that fixed it.

    Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hi?@smoenkhoff ,

    Thanks for your confirmation. ??

    I am resolving this thread for now. Feel free to reopen it in case if you are still having issues or inquiries related to the plugin.

    Also if you have any other queries, you can open a new thread from here. We will be happy to assist you further.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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