dashboard disappears

  • jorgecal

    (@jorgecal)


    1 week ago

    When you hover over the graphs on the dashboard in the website’s backoffice, all the information disappears.

    This has been happening since the last plugin update (14.4.1). I have already reverted to previous versions and the same thing happens.


    • This topic was modified 1 week ago by jorgecal.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter jorgecal

    (@jorgecal)

    When you hover over the graphs on the dashboard in the website’s backoffice, all the information disappears.

    This has been happening since the last plugin update (14.4.1). I have already reverted to previous versions and the same thing happens.

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @jorgecal –

    Could you please post your site URL here so that we can have a look? Does this happen with just Jetpack enabled and all other plugins disabled?

    If you want it to remain private, you can also contact us via this contact form:

    https://jetpack.com/contact-support/?rel=support&hpi=1

    If you choose to reach out directly, please include a link to this thread.

    Thanks!

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    ?? For folks experiencing this issue, please try the following:

    • Clear your browser cache
    • Clear the widget cache by going to https://yourjetpack.blog/wp-admin/?force_refresh=1 Replace yourjetpack.blog with your site’s domain.

    Please then test mousing over the chart and let us know if the issue is fixed.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.