• Resolved Mauro

    (@maurofon)


    In my WooCommerce Payment dashboard I find this error at the bottom: TypeError: Cannot read properties of undefined (reading ‘isError’)

    Status of WooCommerce:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://jandocosmetics.it
    Site address (URL): https://jandocosmetics.it
    WC Version: 6.9.4
    REST API Version: ? 6.9.4
    WC Blocks Version: ? 8.3.3
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: it_IT
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.32
    PHP Post Max Size: 32 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.29.0
    NSS/3.53.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.68-MariaDB
    Max Upload Size: 32 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.9.4
    WC Database Prefix: lVUWS9kNU_
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    Dimensione dati database: 53.25MB
    Dimensione indice database: 6.27MB
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    ### WC Pages ###
    
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    Carrello: #1941 - /carrello/
    Pagamento: #14 - /checkout/
    Il mio account: #15 - /account/
    Termini e condizioni: #3639 - /termini-e-condizioni/
    
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    Shop country code: IT
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    Newest: 2022-10-05 11:45:59 +0000
    
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    ### Status report information ###
    
    Generated at: 2022-10-06 16:22:09 +02:00
    

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hi there @maurofon ??

    In my WooCommerce Payment dashboard I find this error at the bottom: TypeError: Cannot read properties of undefined (reading ‘isError’)

    Can you please perform a conflict test on your site and let us know of your findings?

    Here are some steps you can follow:

    The best way to determine if the issue is being caused by a theme and/or plugin is to:

    1. Temporarily switch your theme to Storefront or Twenty Twenty theme.
    2. Try to reproduce the problem: Check whether you can save changes!
    If the problem is resolved, it’s a theme conflict. If not, continue to the next steps.
    3. Temporarily deactivate all plugins except WooCommerceand WooCommerce Payments. You can do this manually or use a plugin to help (see below for tools).
    4. Try to reproduce the problem again. If the problem is resolved, it’s a plugin conflict. To figure out which plugin is causing the problem, continue to the next step.
    5. Reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    For more detailed instructions, check out How to test for plugin and theme conflicts.

    Tools to help with troubleshooting

    Meks Quick Plugin Disabler will remember what plugins you had active when you switch it back on.

    You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

    Please let us know how that goes.

Viewing 1 replies (of 1 total)
  • The topic ‘Dashboard error’ is closed to new replies.