Dashboard Format Gone

Hiya,

That does sound odd, what do you mean by “lost all the format”, is it just missing styling, or are you unable to login, or something else? (if possible, are you able to share a screenshot or similar?)

Marius

It is missing styling. Now displays as a white page with plain text links down the left. Post the Pages etc.

Front end is perfect now. The only way I can get out of this is by FTP. But I may leave as is in short term.

Keith

PHP is 7.0. I can not update it breaks site.

Theme is out dated and needs replacing. There are no updates.

So at present front-end good but back-end scrambled.

Keith

That’s odd, there’s nothing in this plugin that should interfere with the styles in the WordPress backend by it self, that’s why I was confused, if possible could you share any console errors you may have? (you can find these via the steps in https://www.ads-software.com/support/article/using-your-browser-to-diagnose-javascript-errors/)

Browsers Chrome and Edge

SCRIPT_DEBUG did not fix error

jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:23 JQMIGRATE: Migrate is installed with logging active, version 1.4.1
jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:56 JQMIGRATE: jQuery.fn.load() is deprecated
migrateWarn @ jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:56
jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:58 console.trace
migrateWarn @ jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:58
jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:56 JQMIGRATE: jQuery.fn.unload() is deprecated
migrateWarn @ jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:56
jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:58 console.trace
migrateWarn @ jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:58
jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:56 JQMIGRATE: jQuery.browser is deprecated
migrateWarn @ jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:56
jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:58 console.trace
migrateWarn @ jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:58
jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:56 JQMIGRATE: ‘ready’ event is deprecated
migrateWarn @ jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:56
jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:58 console.trace
migrateWarn @ jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:58
inject.js:294 running with options: {“name”:”SYMUR”,”sample”:1,”tracking_adapter”:{},”variants”:{“cws”:{“weight”:50},”trustpilot”:{“weight”:50}},”user_id”:null}
inject.js:294 cws active
inject.js:294 activated variant : cws
/wp-admin/admin-ajax.php:1 Failed to load resource: the server responded with a status of 400 (Bad Request)

• This reply was modified 4 years, 3 months ago by keithwjones.

The above info is when home page displayed not logged in.

Home page when logged in:

jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:23 JQMIGRATE: Migrate is installed with logging active, version 1.4.1
jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:56 JQMIGRATE: jQuery.fn.load() is deprecated
migrateWarn @ jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:56
jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:58 console.trace
migrateWarn @ jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:58
jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:56 JQMIGRATE: jQuery.fn.unload() is deprecated
migrateWarn @ jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:56
jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:58 console.trace
migrateWarn @ jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:58
jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:56 JQMIGRATE: jQuery.browser is deprecated
migrateWarn @ jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:56
jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:58 console.trace
migrateWarn @ jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:58
jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:56 JQMIGRATE: ‘ready’ event is deprecated
migrateWarn @ jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:56
jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:58 console.trace
migrateWarn @ jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:58
inject.js:294 running with options: {“name”:”SYMUR”,”sample”:1,”tracking_adapter”:{},”variants”:{“cws”:{“weight”:50},”trustpilot”:{“weight”:50}},”user_id”:null}
inject.js:294 cws active
inject.js:294 activated variant : cws

When in no style dashboard:

jquery-migrate-1.4.1-wp.js?ver=1.4.1-wp:23 JQMIGRATE: Migrate is installed with logging active, version 1.4.1
inject.js:294 running with options: {“name”:”SYMUR”,”sample”:1,”tracking_adapter”:{},”variants”:{“cws”:{“weight”:50},”trustpilot”:{“weight”:50}},”user_id”:null}
inject.js:294 cws active
inject.js:294 activated variant : cws

Thank you, that’s quite detailed and handy!

My main concern here are the lines about jQuery.browser and jQuery.fn.load, I wonder if there’s any plugins (or theme) in play here that are trying to conditionally load styles, and messing up the stylesheet load order and causing issues somehow.

It’s a bit of a stretch of course, but I would strongly recommend walking through the other troubleshooting steps, specifically relating to testing without plugins or themes.

Overnight the site updated to 5.6 – not sure how but presuming hosting.

Front end drop down menu no longer working. Back end still scrambled.

I believe the real issue is the theme.

Keith

Now back to square one. Back end is good again.

Drop down menu not working.

Keith