• Resolved allyd

    (@allyd)


    updated my wp to 4.1 after update my dashboard disappeared i only have access to my profile how do i get back control of my admin and full pages

Viewing 13 replies - 1 through 13 (of 13 total)
  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter allyd

    (@allyd)

    cant set plugings dont have them on my dashboard all i have is my profile from my website thats all that comes up on login to dashboard

    Thread Starter allyd

    (@allyd)

    where are my plugins if i cant see them in dashboard

    You’ll have to use FTP or another file manager to access your site files on the server – ask your hosting company for help with that if you don’t know how. Read the links James posted above.

    Thread Starter allyd

    (@allyd)

    i have and still nothing on dashboard i have asked for help from server but they going to charge me a lot of money

    Moderator James Huff

    (@macmanx)

    1. Did you follow the guide I linked to earlier to reset your plugins?

    https://codex.www.ads-software.com/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F

    2. Did you follow my instructions earlier to reset your theme?

    3. If yes to both 1 and 2, try downloading WordPress again and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

    Thread Starter allyd

    (@allyd)

    i get this up i done all you said You do not have sufficient permissions to access this page.i only get my profile up is this a private message or public am new to all this i,m no longer in contact with my web designer so they wont help without a massive charge there must be an easy way to get my admin back and why do i have to get to dashboard through my website i have to sign in to website then directs me to my profile dashboard but i need control of my full website dashboard

    Thread Starter allyd

    (@allyd)

    https://www.iwenttoschoolin.com/wp-admin/edit.php and i get this You do not have sufficient permissions to access this page.is it because i have same login details for both or does that matter

    Moderator James Huff

    (@macmanx)

    1. Is this a Multisite installation?

    2. Can you access the Users section of your Dashboard?

    3. If yes, what is the user role next to your username there? (Administrator, Editor, Author, etc.)

    Thread Starter allyd

    (@allyd)

    all it says is dashboard and profile on it what do you mean multi site no its just one website

    Moderator James Huff

    (@macmanx)

    Ok, that would mean that your user role is Subscriber, the lowest of all user roles with pretty much no privileges. You’ll need to either contact your web designer (who probably still has access to your Dashboard) to promote you to Administrator, start over, or follow the guide below to manually promote yourself to Administrator:

    If you are not using Multisite, access your database via phpMyAdmin (most hosting providers offer this in their control panel), go to the wp_users table and find the row for your user_login . Note the ID of this row. Now, go to the wp_usermeta table and find the wp_capabilities row for your user_id . Set the value of this row to:

    a:1:{s:13:"administrator";b:1;}

    Thread Starter allyd

    (@allyd)

    keeps coming up profile invalid when a member tries to sign up why?

    Moderator James Huff

    (@macmanx)

    1. Did the above work for you?

    2. Are you using any membership plugins?

Viewing 13 replies - 1 through 13 (of 13 total)
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