• Resolved urshadow

    (@urshadow)


    Hi

    The installation was successful without a glitch but the dashboard is not populating with any values, it shows as if it’s trying to retrieve the data but that status does not change. https://imgur.com/3DyX4QH

    I have disabled MonsterInsights Pro, UpdraftPlus – Backup/Restore and WP Rocket plugins. There is no Rest API blocking enabled in AIOS Plugin. I have deactivated and reactivated Site Kit, I have reset the Site Kit in Incognito mode but nothing helped.

    Plz guide.

    Nauman

    The page I need help with: [log in to see the link]

Viewing 5 replies - 16 through 20 (of 20 total)
  • Thread Starter urshadow

    (@urshadow)

    @reneesoffice I was able to set up the staging site and tried twenty twenty theme but the result was the same. Then I disabled All In One WP Security Plugin but still no change, then I reset the kit but since then I am getting this error, “Unable to authenticate Site Kit. Check your client configuration is in the correct JSON format.” Does it work on a staging site?

    Plugin Support James Osborne

    (@jamesosborne)

    @urshadow Who is your website hosted with, there may be WordPress specific settings which is impacting your reporting. You will see here other users reported a similar problem to the last notice you encountered.

    Do you have any other sites on the same server which you can check Site Kit setup from?

    Plugin Support James Osborne

    (@jamesosborne)

    @urshadow Just following up with you in relation to your previous issue with Site Kit setup. We have made some significant updates to the plugin as of version 1.1.2, which addresses the issue you were encountering.

    With this update I will mark this support topic as resolved. As an early Site Kit user we value your input, please let me know if the latest update doesn’t resolve your issue, whereby I would be happy to assist further.?

    Thread Starter urshadow

    (@urshadow)

    @jamesosborne version 1.1.2 has fixed everything, thanks for your and your team’s continuous support!

    Plugin Support James Osborne

    (@jamesosborne)

    @urshadow Thanks for the update. Good to hear it’s not working, you can now start making use of the various dashboards. Feel free to leave the plugin a review now that you are able to use it as expected.

Viewing 5 replies - 16 through 20 (of 20 total)
  • The topic ‘Dashboard is not Populating’ is closed to new replies.