Viewing 10 replies - 1 through 10 (of 10 total)
  • Moderator James Huff

    (@macmanx)

    Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause of the problem.

    Had the same issue today. I deactivated each plugin one by one. Problem corrected after deactivating Contact Form 7 plugin.

    Thread Starter boycreamcom

    (@boycreamcom)

    It didn’t work ??

    Nothing changed.

    Moderator James Huff

    (@macmanx)

    Who is your hosting provider? You may have fallen victim to a hack that went out recently. Don’t be alarmed, there are ways to fix it.

    Thread Starter boycreamcom

    (@boycreamcom)

    i pay for hosting through godaddy. What are the ways to fix it?

    Moderator James Huff

    (@macmanx)

    GoDaddy’s support departmenthas been offering to fix the hack for some people and leaving others to fend for themselves. I think it depends on who handles your support ticket.

    I would try contacting them first and mention that you think you’ve fallen victim to the PHP hack. If they refuse to help, stay calm and follow this guide:

    https://codex.www.ads-software.com/FAQ_My_site_was_hacked

    I have the exact same problem and I don’t fully understand what to do. I’m not very good at this.

    Moderator James Huff

    (@macmanx)

    Vida Starr, try the suggestions listed above. If you have trouble, please start your own thread.

    Thread Starter boycreamcom

    (@boycreamcom)

    What am I supposed to tell godaddy? Just that my website was hacked? can they really help me with that?

    Moderator James Huff

    (@macmanx)

    “Mention that you think you’ve fallen victim to the PHP hack,” and that you need help to resolve it.

    They may help you. If not, remain calm and follow the instructions in the article that I linked to.

Viewing 10 replies - 1 through 10 (of 10 total)
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