Dashboard issue

  • Resolved luisharo

    (@luisharo)


    6 years, 2 months ago

    Hello, im having issues with my course.
    When some one buys my course it redirect them to the members dashboard login page and that completely fine, but once they are one the dashboard and try to click on the course it wont let them begin the course, instead it takes them back to the sales page and automatically logs them out and tries to take them thru the check out process again. I dont get any error message or anything. Please help!

    (MY SETTINGS)

    Home Url: https://www.harofx.com

    Site Url: https://www.harofx.com

    Version: 4.9.8

    Debug Mode: No

    Locale: en_US

    Multisite: No

    Page For Posts: Not Set

    Page On Front: Inicio (#318)

    Permalink Structure: /%postname%/

    Show On Front: page

    Wp Cron: Yes

    SETTINGS

    Version: 3.23.0

    Db Version: 3.23.0

    Course Catalog: Courses Library (#566)

    Course Catalog Per Page: 9

    Course Catalog Sorting: menu_order,ASC

    Membership Catalog: Membership Catalog (#533)

    Membership Catalog Per Page: 9

    Membership Catalog Sorting: menu_order,ASC

    Site Membership: Not Set

    Student Dashboard: Miembros (#535)

    Courses Endpoint: my-courses

    Edit Endpoint: edit-account

    Lost Password Endpoint: lost-password

    Vouchers Endpoint: redeem-voucher

    Autogenerate Username: yes

    Password Strength Meter: no

    Minimum Password Strength: strong

    Terms Required: no

    Terms Page: Not Set

    Checkout Names: required

    Checkout Address: hidden

    Checkout Phone: hidden

    Checkout Email Confirmation: yes

    Open Registration: no

    Registration Names: required

    Registration Address: hidden

    Registration Phone: hidden

    Registration Voucher: optional

    Registration Email Confirmation: yes

    Account Names: required

    Account Address: optional

    Account Phone: optional

    Account Email Confirmation: yes

    Checkout Page: Purchase (#534)

    Confirmation Endpoint: confirm-payment

    Force Ssl Checkout: no

    Country: US

    Currency: USD

    Currency Position: left

    Thousand Separator: ,

    Decimal Separator: .

    Decimals: 2

    Trim Zero Decimals: no

    Recurring Payments: yes

    Email From Address: [email protected]

    Email From Name: HaroFx Academy

    Email Footer Text:

    Email Header Image:

    Cert Bg Width: 800

    Cert Bg Height: 616

    Cert Legacy Compat: no

    GATEWAYS

    Manual: Enabled

    Manual Logging: no

    Manual Order: 1

    SERVER

    Mysql Version: 5.6.34

    Php Curl: Yes

    Php Default Timezone: UTC

    Php Fsockopen: Yes

    Php Max Input Vars: 1000

    Php Max Upload Size: 64 MB

    Php Memory Limit: 256M

    Php Post Max Size: 65M

    Php Soap: Yes

    Php Suhosin: No

    Php Time Limt: 30

    Php Version: 5.6.36

    Software: Apache

    Wp Memory Limit: 40M

    BROWSER

    HTTP USER AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36

    THEME

    Name: Astra

    Version: 1.5.1

    Themeuri: https://wpastra.com/

    Authoruri: https://wpastra.com/about/

    Template:

    Child Theme: No

    Llms Support: Yes

    PLUGINS

    Astra Starter Sites: 1.2.7

    Autoptimize: 2.4.0

    Check Email: 0.5.5

    Customer Chat for Facebook: 1.0.3.2

    Elementor: 2.2.4

    LifterLMS: 3.23.0

    WP Fastest Cache: 0.8.8.5

    WP Mail SMTP: 1.3.3

    Yoast SEO: 8.3

    INTEGRATIONS

    BbPress: No

    BuddyPress: No

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • @luisharo,

    This is more than likely an issue caused by serving cached versions of your pages to logged in users.

    Can you check your caching plugin’s settings and see if there’s any options to disable caching for logged in users? If so, please enable those settings and see if that helps.

    Caching is great for a static blog but you want to make sure that dynamic content (like so much of the content generated by LifterLMS sites) are not cached.

    Hope that helps,

    @luisharo,

    Since I haven’t heard back from you in a while I’m going to mark this topic resolved. If you need some more help here please just reply and I’ll reopen it and get back to work.

    Best,

Viewing 2 replies - 1 through 2 (of 2 total)
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