Dashboard message to launch site that is already launched

  • Resolved jabdigitalcommerce

    (@juliebarile1)


    4 years, 7 months ago

    When I view the DASHBOARD page in my WordPress admin there is a message saying

    Let’s launch Website | Page Title
    Build a starter “Contact Us” page?
    YES NO THANKS

    The site is already launched/live. How do I get rid of this without compromising the work I’ve done? If it matters, it’s on Neve theme. Thx!!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hi @juliebarile1,

    Can you please share some screenshots with the issue?

    Thanks!

    Thread Starter jabdigitalcommerce

    (@juliebarile1)

    Not to sound like a total idiot, but how do I attach a screenshot here? I haven’t ever done it on this forum and can’t figure out how ??

    You can paste it on https://imgur.com/ or on https://prnt.sc/ for example and then share the link. ??

    Thread Starter jabdigitalcommerce

    (@juliebarile1)

    You’re very kind, lol! Here is the link, BUT the super weird thing is this message is GONE now! Now the Dashboard seems to have the regular Dashboard content. I had just installed UpdraftPlus and Yoast SEO and now this message is gone:

    https://prnt.sc/tz0rk8

    HOWEVER something new is happening (argh) when I click on “Manage Site” from the Fat Cow hosting admin, I am getting this message:

    https://prnt.sc/tz0x2r

    Even though I am getting this “critical error” message when I try to access the WordPress admin from Fat Cow, when I get into the WordPress admin another way it seems totally fine and there are no error alerts or messages. So frustrating.

    I’m happy that the previous issue is gone.
    For this error you should contact your hosting provider, it doesn’t seem related to the theme.

    Thread Starter jabdigitalcommerce

    (@juliebarile1)

    Thanks, Betty! Will do. Have a great day!

    Thread Starter jabdigitalcommerce

    (@juliebarile1)

    Betty – I meant to mention that the link in the error message actually leads to a WordPress page:

    Debugging in WordPress

    Do you still believe it’s a hosting issue?

    Yes ?? It seems that is a problem with your WordPress instance. You can try to reinstall it from the Updates page. See screenshot.

    If the issue persist, contact your hosting provider.

    Thread Starter jabdigitalcommerce

    (@juliebarile1)

    So I tried your suggestions and unfortunately it didn’t work, but the hosting company said it’s actually a known issue for them they haven’t been able to resolve, so that’s that.

    Thank you for all your assistance, Betty!

Viewing 9 replies - 1 through 9 (of 9 total)
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