• Resolved PMLuther

    (@pmluther)


    I exported a site I had been working on so I could move it to a different server. However, I cannot import the data. The import process gets stuck at 100% and never moves further. I extracted the data instead through the Wpress Extractor, but I am unsure how to proceed from there. I set up a fresh version of WordPress, copied the backed-up versions of the themes and plugins into the wp-content folder, set up the extracted copy of the database, and updated wp-config to reflect the new database. But all I get is a white screen.

    Some guidance either with the file getting stuck at 100% and refusing to go further or with getting the manually extracted files to work would be greatly appreciated.

    • This topic was modified 4 years, 1 month ago by PMLuther.
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  • Plugin Author Yani

    (@yaniiliev)

    Thread Starter PMLuther

    (@pmluther)

    I have already read through those guides and followed their steps. I still run into the same problems.

    Plugin Author Yani

    (@yaniiliev)

    The maximum upload size is controlled at the server-level, not by WordPress. Here are three ways you can increase the upload limit:

    1. If you can edit or override the system php.ini file, increase the maximum file and post sizes. For example, upload_max_filesize = 100M ; and post_max_size = 100M ;

    2. If you cannot edit or override the system php.ini file, add php_value upload_max_filesize 100M and php_value post_max_size = 100M to your .htaccess file.

    3. If neither of these work, it’s time to ask your hosting provider to increase the maximum file and post sizes on your account. Keep in mind that most decent hosting providers allow this, and If your hosting provider won’t accommodate you, perhaps it’s time to find a new hosting provider.

    4. There are some plugins in the plugin directory that can help you get around this limit, for instance, helping you “chunk” your uploads, breaking them into smaller parts. Try searching “increase file upload limit”.

    (in the above examples, the limit is set to 100MB)

    If all of the above do not work for you, you’ve reached the limits of what most in the community here are willing to offer in their spare time (everyone here is a volunteer). You should consider hiring someone so that you can give them direct access to the site for a far more efficient fix than I can provide here.

    Please try https://jobs.wordpress.net/ and do not accept any hire offers posted to these forums.

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