Data in My account page dashboard

  • Resolved supdecroq

    (@supdecroq)


    5 years, 2 months ago

    Hello,

    Hello there !

    I work with RegistrationMagic Premium Version 4.5.7.5

    I made an update form to allow my clients to modify their contact information and many other information that they have previously entered with my custom registration form.
    The problem is hat the “dashboard” displays for each modification all the data of the customer, and adds them after the data already displayed (instead of uptdating the data already displayed). For example, if the customer modifies only one letter in his name, the entire update form is copied and added following the data displayed in the dashboard. So the dasboard displays the list of old data, followed by the same list with a single modified field (the name in this example)

    Did I miss an option to (un)select ?

    Sorry for the length of my explanation, but the support did not understand my request on my first try. I hope this time will be the right one !

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    Hi,

    Could you please confirm if you are editing user data using RegistrationMagic Submission page? If not, we will need to understand the complete workflow to edit the user data in order to replicate the issue.

    Also, screenshot of the page where appended data appears and affected form’s URL will be highly helpful. You may share the screenshot via our ticket system here. Do provide reference to this post when you submit the ticket.

    Thread Starter supdecroq

    (@supdecroq)

    Hie,
    I solved the problem.
    In fact, two forms had the “Display in Frontend User Area” field options selected. So I had twice the data of these fields displayed in front end.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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