Data isn’t displaying in GA

  • Resolved ipsmayur

    (@ipsmayur)


    6 years, 1 month ago

    [ redundant link removed ]
    website

    transaction is 0 even after successful transaction
    all data showing 0
    all the setting setup as per your documentation

    please assist
    thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Conversios

    (@tatvic)

    Hi Mayur,

    Thank you for writing to us!

    We did a quick look of your store & found that you are using child theme on your store & as we have mentioned in the description & FAQs, the free version is not fully compatible with the child/custom theme.

    Hope this helps!

    Thanks & Regards,

    Thread Starter ipsmayur

    (@ipsmayur)

    Everything is working fine
    only transaction is not displaying https://nimb.ws/7cD4Gf

    Plugin Author Conversios

    (@tatvic)

    Hi Mayur,

    It requires a thorough troubleshooting of the code from the backend of your store but as we have mentioned above, we are unable to provide support for the child/custom theme.

    You can contact us directly at analytics2(at)tatvic(dot)com in case you need more information.

    Thanks & Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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