Data lost =/

  • I really like the plugin – but it doesn’t record all the data. We have a huge loss, only half of the answers are recorded to the database. (We see all from the mails).
    Unfortunately, there is also no debugging, so at this state, I really can’t recommend this plugin.
    Two stars because if it would write all data, It would be a really nice tool with all the options you need.

    And if you already use it: Make sure you check if all the answers you got (via email) made it to the database!!

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  • Hi @patricktttt ,

    We apologize for your bad experience. We assure you that this is an exceptional case since we have run several tests by submitting the quiz simultaneously and this issue never replicates in our tests.

    However we do understand that in some server setups this issue may occur therefore we have already added additional error reporting features in latest version of QSM.

    Additionally we recommend you to enable the debug mode on your WordPress website by following the instructions at https://www.ads-software.com/documentation/article/wordpress-debugging/. Once enabled, the QSM log section will appear in your WordPress sidebar, allowing you to review any errors generated during the submission process.

    We appreciate your feedback and are always looking for ways to improve our product. Please do not hesitate to contact us if you have any further concerns or questions. Thank you for using our plugin. We hope to see you again.

    Regards,
    Sumit

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