Data not saving

  • jstudio89

    (@jstudio89)


    9 years ago

    Having an issue with the persistence saving. It doesn’t seem to work, i have the signature addon activated but that doesnt seem to be the issue. I activated the persistence in form settings, have tried to clear, de active, delete and re install, but isn’t working. It worked at the start, but then doest.

    The data is saved for my admin user, but new users who register on the site through front end registration, their data aren’t saved. If i log in and head to the form i can see my saved data, but if i do the same with a non admin user, it doesnt save it.

    Any help greatly appriciated

    Thanks!

    https://www.ads-software.com/plugins/gravity-forms-data-persistence-add-on-reloaded/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author unclhos

    (@unclhos)

    This plugin does NOT create an “incomplete” entry that is viewable in the admin section. It is only there for the benefit of the end-user. It is not a “capture incomplete submission” for the admin.

    Using your new user on a multipage form. Fill out the first page, click next to the second. Now go to the url and hit enter again (refreshing the page without submitting data). The data you first entered should show up in those fields. This is the expected behavior.

    Thread Starter jstudio89

    (@jstudio89)

    thanks for the quick reply,

    Yes i no that,

    What i meant is that when i am testing it, the admin user’s incomplete entry is viewable if i refresh the page with out submitting the data. BUT when i test with a front end user (non admin, (customer/subsriber etc) this doesnt happen, it reloads the form and the incomplete entry is empty.

    Let me know if i am not clear with what my issue is.

    I’m having this issue too. For any permissions level other than an admin, persistence isn’t working.

    Plugin Author unclhos

    (@unclhos)

    I would need access to one of your sites to look into it. There is nothing that checks for user levels within the code, so I don’t know why this would be happening.

Viewing 4 replies - 1 through 4 (of 4 total)
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