Data not shown in email

  • Resolved Ibr Isizz

    (@izis-ibrahim)


    5 years, 7 months ago

    Dear support,

    I probably have read all about “data is not shown in email” in this support area, but still I can’t figure out the error I create.

    Actually, I have created a form with own fields and also want to show the submitted data in email. I have also considered the right email tags. But still only the basic information will reach vie email, AND in addition, arriving fields are not active. So I only get empty tags back.
    What am I doing wrong?
    See below my email tags

    Please help,
    Isizz

    Body:

    Von: [p1-vorname] [p1-nachname] <[p1-email]>
    [p1-strasse] [p1-hausnummer]
    [p1-plz] [p1-ort]
    [p1-tel]

    [p1-geburtsdatum]
    [p1-ausweisnummer]

Viewing 4 replies - 1 through 4 (of 4 total)

  • It would help if you copy paste the code from both tabs here.

    Thread Starter Ibr Isizz

    (@izis-ibrahim)

    Great, thank you for quick reply.
    In addition, here is the site link:
    https://rosenbund.de/vorabinfo-kunde/

    Hint: I have created 3 forms and integrated them separately on the page with 3 separate IDs, so I could better style the page site. I firstly wante to chekc whether one form is sending the data via email.

    Form code:
    <label> Vorname*
    [text* p1-vorname] </label>

    <label> Nachname*
    [text* p1-nachname] </label>

    <label> E-Mail-Adresse*
    [email* p1-email] </label>

    <label> Strasse*
    [text* p1-strasse] </label>

    <label> Hausnummer*
    [number* p1-hausnummer min:0 max:999] </label>

    <label> PLZ*
    [number p1-plz min:1000 max:99999 placeholder] </label>

    <label> Ort*
    [text* p1-ort] </label>

    <label> Telefonnummer*
    [tel* p1-tel] </label>

    <label> Geburtsdatum*
    [date p1-geburtsdatum maxlength:10 date-format:dd/mm/yyyy] </label>

    <label> Pass- oder Ausweisnummer*
    [text* p1-ausweisnummer] </label>

    Email code:

    Von: [p1-vorname] [p1-nachname] <[p1-email]>
    [p1-strasse] [p1-hausnummer]
    [p1-plz] [p1-ort]
    [p1-tel]

    [p1-geburtsdatum]
    [p1-ausweisnummer]

    —

    Thread Starter Ibr Isizz

    (@izis-ibrahim)

    Hi there,

    I think I have resolved the issue.
    There was missing a submit button…
    Also I put all infomration in ONE form.

    Nevertheless I will get back to you later, to ask, how to set two columns
    and below the third form part (as shown in link).

    Izis

    Thread Starter Ibr Isizz

    (@izis-ibrahim)

    Ok, it really worked out now and I receive emails with whole information :))

    But now, how can I set a two-column grid, so that:

    + the first field group appear in two columns (Personal data 1 + personal data 2)
    + and the third field-grop appears below the column.

    Thank you again for your efforts ??

    Isizz

Viewing 4 replies - 1 through 4 (of 4 total)
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