Data not shown what it should PLEASE HELP

Hello,?My webpage name is order.hmstudio.in and I purchased the premium version a week ago.?I am facing multiple issues when I upload an excel file and for references, all the screenshots are in this gdrive folder?https://drive.google.com/drive/folders/11vgift13ZbF7Hswp8sljRDda-r4Ib5x_?usp=sharing

1. First and foremost, nowhere it is mentioned that you can only upload an excel file in .xls format only and the filename has to be Order_Import. I think you guys need to update that in the documentation or atleast update the plugin so that latest file format i.e. .xlsx shud also work.

2. I have added few custom fields(Screenshot: Custom Fields) in which 2 are date fields. Now when i upload a spreadsheet with date mentioned (and i have tried all date formats), it pulls up some random number and update that in the actual order and when i open that order to edit, dates are blank. So you need to workout a way to fix these or atleast tell us which format we should follow so that it updates the right date in the order. (Screenshot: Wrong date updated)

3. Not sure if this next issue is specific to my website or not. In a custom field, i have added Total amount paid column with NUMBER in the type area(Shown in the custom field screenshot). Now when i add a number in the import file under this column and import the file, it does not update the number in the actual order.

4. Lastly when we try to track an order, the order status is shown of all the update that has happened on the order, not just the last update.(Screenshot: Extended status shown while order pullup). Try with order no. 8081 to check.

Kindly fix these issues so that this plugin becomes the best order tracking plugin on wordpress. Rest all is simply great.

• This topic was modified 3 years, 5 months ago by satya0625.

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