Data Old Roles

I investigated further. It seems to work correctly (old and new roles are actually different) when it is triggered through Pabbly or WP Esign plugin. It just doesn’t do it when I update it manually. I am using the Members plugin to manage roles. Could it be a conflict here?

Hi Tboy123, thank you for your message.

Can you tell us which version of the plugin you’re using, and if you’re on the Free or Pro version? Same for the Members Plugin, can you share more details for it? We’d like to test this and try to replicate it.

All the best,
Omar

WP Webhooks 3.3.2

Members 3.2.9

I have a better grip on the issue, though I have worked out a way around it. A user updates his profile (or I do it on backend). I have a trigger in Pabbly to fire when wordpress user updates profile (they are doing so in User Registration plugin update profile page). When the initial update triggers in Pabbly, I sometimes have it update the user to different roles. This triggers the update profile again.

Example:

Current user: role 1, role 2

Manual update to: role 1, role 2, role 3

First update fires and info sent to pabbly:

• Old data (role 1, role 2, role 3)
• New data (role 1, role3)
• I have this function happening in Pabbly, but doesn’t make sense. Why would the old data for the first trigger be what I change it to?

Update fires a second time info sent to pabbly:

• old data (role 1, role 3)
• new data (role 1, role 3)
• Why would this trigger again? With the same two roles?

I even tested it with role changes that don’t trigger one of my pabbly triggers

• Current use: role 1, role 3
• Manual update: role 1, role 3, role 4
• Sent to pabbly:
• Old data (role 1, role 3, role 4)
• New data (role 1, role 3, role 4)
• The old and new data are the same