• Resolved freshysitesmiranda

    (@freshysitesmiranda)


    Upon looking through analytics, we found under the “categories” tab that the chart is showing $0 in sales while the table directly beneath contradicts it. The data in google analytics matches the table.


    Anyone know of anything we need to do to make this show correctly?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeff Starr

    (@specialk)

    Glad to help. The plugin only adds a snippet of tracking code to your web pages, is all it does. Literally everything else — all the crawling, tracking, collecting and displaying data in your account — that’s all entirely up to Google. So best advice would be to ask in the Google support forum, where someone will be able to help asap. Or if any questions about GA plugin, feel free to ask them here. Thank you

    Thread Starter freshysitesmiranda

    (@freshysitesmiranda)

    Hey Jeff, thanks for the quick reply. I am confident that the issue is definitely with the plugin considering the nature of the issue. The table’s value matches GA correctly, the chart shows no data.

    Plugin Author Jeff Starr

    (@specialk)

    As explained, the plugin literally only adds a small code snippet to your pages. It does nothing else. That in mind, if you have a URL where I can take a look, I would be glad to check your pages to make sure the plugin is doing its part correctly adding the tracking code.

    Plugin Author Jeff Starr

    (@specialk)

    Hey @freshysitesmiranda, I hope you got this sorted. It’s been a while with no reply so gonna go ahead and mark this thread as resolved to help keep the forum organized. Feel free to post again with any further questions or feedback, Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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