Data Validation on Subject Field

  • Resolved electricwatches

    (@electricwatches)


    1 year, 5 months ago

    Is there anyway of turning off (or altering) the data validation on the Subject field on the free version? Many of my customers need to enter the value of “f300” in this field and this is causing the Submission to fail with a “Please match the format requested” message.

    This used to work fine, so I assumed something got changed on the last update.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support andrewsupport

    (@andrewsupport)

    Hi,

    Could you please describe your problem in more detail? What problem do you have and after which actions? Provide a link or screenshots to the page where the problem occurs. Since it is not clear what are you talking about.

    Thread Starter electricwatches

    (@electricwatches)

    1. Go to https://electric-watches.co.uk/contact-me-open/
    2. Fill out the form but in the Subject field include the word “f300” (which is a type of vintage wristwatch).
    3. Press Submit
    4. And the User gets a data error on the Subject field
    Plugin Support andrewsupport

    (@andrewsupport)

    Hi,

    We see that you are no longer using the plugin. We do not use data validation in the subject field. Most likely the problem was with another plugin or theme.

Viewing 3 replies - 1 through 3 (of 3 total)
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