• Resolved JBHomemade

    (@jbhomemade)


    Ok so at first I thought maybe it’s just a problem with the shortcode. There’s a few pages on my site where I have your accordions. The above is just one.

    On each page that has issues, you can see the TITLE of the accordion where the accordion should be, but the actual drop down does not work and does not appear at all.

    So I head over to the settings page for Responsive Accordion. They are all listed there as they should be (13 total), but when I go into each one, this is all I see. Title and css editing box…and alllll your ads

    My actual data that I had in my accordions have all disappeared! Some of the accordions have (or should I say HAD) plain text while some had shortcode to tablepress tables. I checked Tablepress tables on this page https://jbhomemade.com/compare-the-cost-of-sugaring/ and my table via shortcode shows up fine. So I know it’s not an issue with the shortcode within the accordion.

    But dude….this was a LOT of data. Especially the Sugaring FAQ’s one. There was like 60+ FAQ in this one (all text data). GONE. See screenshots of each of my accordion settings below…I’m not going to bore you with each and every one…they are all the same. I open the settings page on each accordion and all that’s there is the title and CSS editing box

    https://jbhomemade.com/wp-content/uploads/2020/02/Responsive-Accordion.png
    https://jbhomemade.com/wp-content/uploads/2020/02/sugaring-faq.png
    https://jbhomemade.com/wp-content/uploads/2020/02/JBHomemades-Ingredients.png
    https://jbhomemade.com/wp-content/uploads/2020/02/Chemicals-in-Skincare-to-Avoid.png

    please help. I hope I don’t have to do all this over again.

    just fyi—while I was troubleshooting this, I deactivated all plugins, tried default twenty twenty and twenty nineteen themes, ran Site Health and Troubleshooting (All good, everything passed its tests including Responsive Accordion. So that (I think) tells me there is not a compatibility issue. I’m on most recent version of WP.

    • This topic was modified 4 years, 9 months ago by JBHomemade.

    The page I need help with: [log in to see the link]

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