Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @romarsantos Thanks for reporting. The reasons you may be seeing database connection problems can vary. Can you share the following:
    – Your URL & Site Health information
    – The error message you are encountering, or a screenshot of the error
    – Confirm whether the same issue arises when logged into another administrator account

    Plugin Support James Osborne

    (@jamesosborne)

    @romarsantos Just following up in relation to the issue you have been encountering. Can you check for the same issue with version 1.2 of the plugin, if you are experiencing the same problems please share your URL and Site Health information.

    @romarsantos Since we have not heard from you, I have marked your support topic as resolved. If your issue isn’t resolved, please reply with any further information and we’d be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)
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