• When I try to save a new participant it doesn’t do so and shows “Database E” at the top of the page.

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author xnau webdesign

    (@xnau)

    Can you be more complete in the description of the circumstances? Have you been using the plugin or is it a new install? What page were you on when this happened? Does this happen every time you try? Did you recently install a new plugin? Please include any details you think will be helpful in understanding the problem you’re seeing, thanks.

    Thread Starter newengland

    (@newengland)

    I’ve been using it for several months. I have saved and edited 20 participants successfully. I saved the 21st one successfully but when I tried to edit it the problem occurred. I have tried numerous times to edit and save the 21st participant without success. I haven’t recently installed any new plugins. Thanks.

    Thread Starter newengland

    (@newengland)

    For testing purposes I just added another participant and then tried to edit it and it worked fine. So it might just be that one participant that is the problem.

    Thread Starter newengland

    (@newengland)

    I don’t know if it matters but I am using Participant Log.

    Thread Starter newengland

    (@newengland)

    I’ve carefully analyzed the participant record that’s the problem and I fail to see anything different about it as compared to all my others.

    Plugin Author xnau webdesign

    (@xnau)

    OK good, I suggest you turn plugin debugging on (Participants Database settings under the advanced tab), clear the debugging log, then try editing the one record that’s giving you trouble. Some kind of database error is getting generated, it would be helpful to see what that error is.

    Thread Starter newengland

    (@newengland)

    Participants Database Debugging Log
    Log file initiated at: June 29, 2021 9:55 PM UTC
    [06/29/21 9:58pm UTC]
    PDb_List_Admin::initialize
    list query: SELECT * FROM wp_61s173r6sq_participants_database p ORDER BY id desc LIMIT 0,20
    [06/29/21 9:58pm UTC]
    Participants_Db::process_form storing record:
    [06/29/21 9:59pm UTC]
    Participants_Db::process_form storing record:

    Plugin Author xnau webdesign

    (@xnau)

    That’s not giving us much help, the error is not making it into the log. I don’t have any specific ideas about what might be happening.

    I suppose you can try temporarily deactivating the Participant Log plugin and see if that allows you to update that record.

    Thread Starter newengland

    (@newengland)

    It was the following that was in a text-line field:

    ??

    When I took it out it saved fine.

    However, if I save it as the following it saves it and converts it to the arrow.

    🡹

    Thread Starter newengland

    (@newengland)

    It converted it. It’s “🡹” without the quotes.

    Thread Starter newengland

    (@newengland)

    🡹

    Thread Starter newengland

    (@newengland)

    Well, how can I show you it?

    Thread Starter newengland

    (@newengland)

    It’s the following without any spaces:

    & # 1 2 9 1 4 5 ;

    Plugin Author xnau webdesign

    (@xnau)

    It’s hard to show those entities here, they always get converted so you can’t display the actual entity code. Someone pasted the character in I suppose….I’ll take a look at that. Thanks for providing the details.

    Thread Starter newengland

    (@newengland)

    I was using the arrow in a text-line field. Should I not use it?

Viewing 15 replies - 1 through 15 (of 16 total)
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