DATABASE ERROR
-
Hello,
after the last update of woocommerce i get this error on the database:WordPress errore sul database Commands out of sync; you can’t run this command now per la query INSERT INTO wpzw_woocommerce_sessions (
session_key
,session_value
,session_expiry
) VALUES (‘t_8c6521ec2d40b5d1fb700904d07c26’, ‘a:8:{s:4:\”ppcp\”;s:364:\”O:49:\”WooCommerce\\PayPalCommerce\\Session\\SessionHandler\”:4:{s:56:\”\0WooCommerce\\PayPalCommerce\\Session\\SessionHandler\0order\”;N;s:58:\”\0WooCommerce\\PayPalCommerce\\Session\\SessionHandler\0bn_code\”;s:0:\”\”;s:77:\”\0WooCommerce\\PayPalCommerce\\Session\\SessionHandler\0insufficient_funding_tries\”;i:0;s:65:\”\0WooCommerce\\PayPalCommerce\\Session\\SessionHandler\0funding_source\”;N;}\”;s:4:\”cart\”;s:6:\”a:0:{}\”;s:11:\”cart_totals\”;s:367:\”a:15:{s:8:\”subtotal\”;i:0;s:12:\”subtotal_tax\”;i:0;s:14:\”shipping_total\”;i:0;s:12:\”shipping_tax\”;i:0;s:14:\”shipping_taxes\”;a:0:{}s:14:\”discount_total\”;i:0;s:12:\”discount_tax\”;i:0;s:19:\”cart_contents_total\”;i:0;s:17:\”cart_contents_tax\”;i:0;s:19:\”cart_contents_taxes\”;a:0:{}s:9:\”fee_total\”;i:0;s:7:\”fee_tax\”;i:0;s:9:\”fee_taxes\”;a:0:{}s:5:\”total\”;i:0;s:9:\”total_tax\”;i:0;}\”;s:15:\”applied_coupons\”;s:6:\”a:0:{}\”;s:22:\”coupon_discount_totals\”;s:6:\”a:0:{}\”;s:26:\”coupon_discount_tax_totals\”;s:6:\”a:0:{}\”;s:21:\”removed_cart_contents\”;s:6:\”a:0:{}\”;s:8:\”customer\”;s:720:\”a:27:{s:2:\”id\”;s:1:\”0\”;s:13:\”date_modified\”;s:0:\”\”;s:8:\”postcode\”;s:0:\”\”;s:4:\”city\”;s:0:\”\”;s:9:\”address_1\”;s:0:\”\”;s:7:\”address\”;s:0:\”\”;s:9:\”address_2\”;s:0:\”\”;s:5:\”state\”;s:2:\”AG\”;s:7:\”country\”;s:2:\”IT\”;s:17:\”shipping_postcode\”;s:0:\”\”;s:13:\”shipping_city\”;s:0:\”\”;s:18:\”shipping_address_1\”;s:0:\”\”;s:16:\”shipping_address\”;s:0:\”\”;s:18:\”shipping_address_2\”;s:0:\”\”;s:14:\”shipping_state\”;s:2:\”AG\”;s:16:\”shipping_country\”;s:2:\”IT\”;s:13:\”is_vat_exempt\”;s:0:\”\”;s:19:\”calculated_shipping\”;s:0:\”\”;s:10:\”first_name\”;s:0:\”\”;s:9:\”last_name\”;s:0:\”\”;s:7:\”company\”;s:0:\”\”;s:5:\”phone\”;s:0:\”\”;s:5:\”email\”;s:0:\”\”;s:19:\”shipping_first_name\”;s:0:\”\”;s:18:\”shipping_last_name\”;s:0:\”\”;s:16:\”shipping_company\”;s:0:\”\”;s:14:\”shipping_phone\”;s:0:\”\”;}\”;}’, 1664611773)
ON DUPLICATE KEY UPDATEsession_value
= VALUES(session_value
),session_expiry
= VALUES(session_expiry
) fatta da shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, WC_Session_Handler->save_data
-
Thank you for reaching out and sending the error you get.
As a first step, to know more about your site setup and check further into this, kindly provide us your System Status; you can find it via
WooCommerce > Status
. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, paste your response here.Thanks!
Hi Juan, thanks for reply!
### WordPress Environment ### WordPress address (URL): Site address (URL): WC Version: 6.9.4 REST API Version: ? 6.9.4 WC Blocks Version: ? 8.3.3 Action Scheduler Version: ? 3.5.2 Log Directory Writable: ? WP Version: 6.0.2 WP Multisite: – WP Memory Limit: 2 GB WP Debug Mode: ? WP Cron: – Language: it_IT External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.30 PHP Post Max Size: 1 GB PHP Time Limit: 3600 PHP Max Input Vars: 10000 cURL Version: 7.85.0 OpenSSL/1.1.1q SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.36-MariaDB-cll-lve Max Upload Size: 1 GB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.9.4 WC Database Prefix: wpzw_ Dimensione totale database: 626.93MB Dimensione dati database: 365.83MB Dimensione indice database: 261.10MB wpzw_woocommerce_sessions: Dati: 59.13MB + indice: 2.22MB + motore InnoDB wpzw_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wpzw_woocommerce_order_items: Dati: 2.52MB + indice: 1.52MB + motore InnoDB wpzw_woocommerce_order_itemmeta: Dati: 15.55MB + indice: 16.03MB + motore InnoDB wpzw_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wpzw_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_actionscheduler_actions: Dati: 26.06MB + indice: 28.38MB + motore InnoDB wpzw_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_actionscheduler_logs: Dati: 26.56MB + indice: 21.06MB + motore InnoDB wpzw_cli_cookie_scan: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_cli_cookie_scan_categories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_cli_cookie_scan_cookies: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_cli_cookie_scan_url: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_cli_scripts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_commentmeta: Dati: 0.09MB + indice: 0.13MB + motore InnoDB wpzw_comments: Dati: 9.52MB + indice: 10.09MB + motore InnoDB wpzw_dgwt_wcas_index: Dati: 2.52MB + indice: 0.13MB + motore InnoDB wpzw_dgwt_wcas_invindex_cache_fr: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_dgwt_wcas_invindex_cache_it: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_dgwt_wcas_invindex_doclist_fr: Dati: 3.52MB + indice: 6.03MB + motore InnoDB wpzw_dgwt_wcas_invindex_doclist_it: Dati: 3.52MB + indice: 6.03MB + motore InnoDB wpzw_dgwt_wcas_invindex_wordlist_fr: Dati: 0.36MB + indice: 0.28MB + motore InnoDB wpzw_dgwt_wcas_invindex_wordlist_it: Dati: 0.38MB + indice: 0.25MB + motore InnoDB wpzw_dgwt_wcas_stats: Dati: 3.52MB + indice: 0.00MB + motore InnoDB wpzw_dgwt_wcas_tax_index: Dati: 0.08MB + indice: 0.05MB + motore InnoDB wpzw_dgwt_wcas_var_index: Dati: 0.44MB + indice: 0.09MB + motore InnoDB wpzw_feedmanager_channel: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_feedmanager_country: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_feedmanager_feed_status: Dati: 0.02MB + indice: 0.08MB + motore InnoDB wpzw_feedmanager_field_categories: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_feedmanager_product_feed: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_feedmanager_product_feedmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_feedmanager_source: Dati: 0.02MB + indice: 0.08MB + motore InnoDB wpzw_icl_content_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_icl_core_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_icl_flags: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_icl_languages: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_icl_languages_translations: Dati: 0.20MB + indice: 0.17MB + motore InnoDB wpzw_icl_locale_map: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_icl_message_status: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_icl_mo_files_domains: Dati: 0.06MB + indice: 0.02MB + motore InnoDB wpzw_icl_node: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_icl_reminders: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_icl_strings: Dati: 1.52MB + indice: 0.66MB + motore InnoDB wpzw_icl_string_batches: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_icl_string_packages: Dati: 0.06MB + indice: 0.00MB + motore InnoDB wpzw_icl_string_positions: Dati: 0.06MB + indice: 0.02MB + motore InnoDB wpzw_icl_string_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_icl_string_translations: Dati: 0.20MB + indice: 0.06MB + motore InnoDB wpzw_icl_translate: Dati: 1.50MB + indice: 0.06MB + motore InnoDB wpzw_icl_translate_job: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_icl_translations: Dati: 3.52MB + indice: 10.02MB + motore InnoDB wpzw_icl_translation_batches: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_icl_translation_downloads: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_icl_translation_status: Dati: 1.52MB + indice: 0.19MB + motore InnoDB wpzw_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_litespeed_url: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_litespeed_url_file: Dati: 0.02MB + indice: 0.08MB + motore InnoDB wpzw_options: Dati: 13.13MB + indice: 1.69MB + motore InnoDB wpzw_postmeta: Dati: 107.64MB + indice: 68.20MB + motore InnoDB wpzw_posts: Dati: 16.52MB + indice: 8.02MB + motore InnoDB wpzw_post_views: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_pys_stat_landing: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_pys_stat_order: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_pys_stat_product_order: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_pys_stat_traffic: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_pys_stat_utm_campaing: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_pys_stat_utm_content: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_pys_stat_utm_medium: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_pys_stat_utm_source: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_pys_stat_utm_term: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_queue: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_rank_math_404_logs: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_rank_math_analytics_adsense: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_rank_math_analytics_ga: Dati: 3.52MB + indice: 4.52MB + motore InnoDB wpzw_rank_math_analytics_gsc: Dati: 34.56MB + indice: 58.27MB + motore InnoDB wpzw_rank_math_analytics_inspections: Dati: 6.52MB + indice: 0.72MB + motore InnoDB wpzw_rank_math_analytics_keyword_manager: Dati: 0.05MB + indice: 0.00MB + motore InnoDB wpzw_rank_math_analytics_objects: Dati: 1.52MB + indice: 0.25MB + motore InnoDB wpzw_rank_math_internal_links: Dati: 0.52MB + indice: 0.22MB + motore InnoDB wpzw_rank_math_internal_meta: Dati: 0.17MB + indice: 0.00MB + motore InnoDB wpzw_rank_math_redirections: Dati: 0.30MB + indice: 0.05MB + motore InnoDB wpzw_rank_math_redirections_cache: Dati: 0.14MB + indice: 0.06MB + motore InnoDB wpzw_sib_model_contact: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_sib_model_country: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_snippets: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_social_users: Dati: 0.09MB + indice: 0.09MB + motore InnoDB wpzw_termmeta: Dati: 1.52MB + indice: 1.77MB + motore InnoDB wpzw_terms: Dati: 0.08MB + indice: 0.09MB + motore InnoDB wpzw_term_relationships: Dati: 1.52MB + indice: 0.50MB + motore InnoDB wpzw_term_taxonomy: Dati: 0.13MB + indice: 0.11MB + motore InnoDB wpzw_tm_taskmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_tm_tasks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_toolset_associations: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wpzw_toolset_connected_elements: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_toolset_post_guid_id: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_toolset_relationships: Dati: 0.02MB + indice: 0.08MB + motore InnoDB wpzw_toolset_type_sets: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_usermeta: Dati: 7.52MB + indice: 7.03MB + motore InnoDB wpzw_users: Dati: 0.36MB + indice: 0.28MB + motore InnoDB wpzw_wc_admin_notes: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_wc_customer_lookup: Dati: 0.52MB + indice: 0.42MB + motore InnoDB wpzw_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpzw_wc_order_coupon_lookup: Dati: 0.08MB + indice: 0.09MB + motore InnoDB wpzw_wc_order_product_lookup: Dati: 1.52MB + indice: 1.66MB + motore InnoDB wpzw_wc_order_stats: Dati: 1.52MB + indice: 0.63MB + motore InnoDB wpzw_wc_order_tax_lookup: Dati: 0.25MB + indice: 0.22MB + motore InnoDB wpzw_wc_product_attributes_lookup: Dati: 0.09MB + indice: 0.08MB + motore InnoDB wpzw_wc_product_download_directories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_wc_product_meta_lookup: Dati: 1.52MB + indice: 0.89MB + motore InnoDB wpzw_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpzw_woo_shippment_provider: Dati: 0.06MB + indice: 0.00MB + motore InnoDB wpzw_wpr_rucss_resources: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wpzw_wpr_rucss_used_css: Dati: 0.02MB + indice: 0.08MB + motore InnoDB wpzw_wpstg_queue: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpzw_yith_wcwl: Dati: 0.14MB + indice: 0.06MB + motore InnoDB wpzw_yith_wcwl_lists: Dati: 0.08MB + indice: 0.05MB + motore InnoDB wpzw_yith_ywpar_points_log: Dati: 0.27MB + indice: 0.00MB + motore InnoDB ### Post Type Counts ### attachment: 14803 blocks: 278 cookielawinfo: 41 custom_css: 1 customize_changeset: 1 cwginstocknotifier: 199 gfw_report: 273 jetpack_migration: 2 mailpoet_page: 1 nav_menu_item: 139 ngg_gallery: 1 ngg_pictures: 3 oembed_cache: 4 option-tree: 1 page: 63 phoe_badge: 1 post: 50 postman_sent_mail: 249 product: 1990 product_variation: 1053 pys_event: 1 revision: 450 tt_font_control: 1 ux_template: 4 wcwar_warranty_req: 1 whatsapp-accounts: 1 wp_block: 1 wp_global_styles: 1 wp-types-group: 1 wpcf7_contact_form: 5 yith-wcbm-badge: 6 yolo_portfolio: 1 ywpar-banner: 3 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (38) ### WPML Multilingual CMS: by OnTheGoSystems – 4.5.11 WPML SEO: by OnTheGoSystems – 2.1.0 FiboSearch - AJAX Search for WooCommerce (Pro): by FiboSearch Team – 1.20.2 Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 3.0 Code Snippets: by Code Snippets Pro – 3.2.0 Contact Form 7 Multilingual: by OnTheGoSystems – 1.1.0 Contact Form 7: by Takayuki Miyoshi – 5.6.3 CookieYes | GDPR Cookie Consent: by CookieYes – 3.0.1 Joinchat: by Creame – 4.5.10 Easy Table of Contents: by Magazine3 – 2.0.33.2 Facebook for WooCommerce: by Facebook – 2.6.24 Join.chat +: by Creame – 1.1.0 Kadence WooCommerce Email Designer: by Kadence WP – 1.5.7 Loco Translate: by Tim Whitlock – 2.6.2 Nextend Social Login: by Nextendweb – 3.1.6 Perfect Brands for WooCommerce: by QuadLayers – 2.2.4 Cost of Goods by PixelYourSite: by PixelYourSite – 1.0.11 PixelYourSite Pinterest: by PixelYourSite – 4.1.0 PixelYourSite PRO: by PixelYourSite – 9.3.3 PixelYourSite Super Pack: by PixelYourSite – 3.0.7 Product Catalog Feed Pro by PixelYourSite: by PixelYourSite – 5.3.0 Really Simple SSL: by Really Simple Plugins – 5.3.4 Scalapay Easy Installment Gateway: by Scalapay – 1.1.32 Rank Math SEO PRO: by Rank Math – 3.0.21 Rank Math SEO: by Rank Math – 1.0.98.2 Toolset Types: by OnTheGoSystems – 3.4.16 WooCommerce Smart COD: by woosmartcod.com – 1.6.1 Monitoraggio avanzato della spedizione per WooCommerce: by zorema – 3.4.7 Faview - Virtual Reviews for WooCommerce: by VillaTheme – 1.2.11 WooCommerce Stripe Gateway: by WooCommerce – 6.8.0 WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.0.2 WooCommerce PayPal Payments: by WooCommerce – 1.9.3 Sendinblue - WooCommerce Email Marketing: by Sendinblue – 2.0.39 WooCommerce: by Automattic – 6.9.4 WooCommerce Google Feed Manager: by Michel Jongbloed – 2.33.0 WP Rocket: by WP Media – 3.11.4.2 WPML String Translation: by OnTheGoSystems – 3.2.2 YITH WooCommerce Points and Rewards Premium: by YITH – 3.13.0 ### Inactive Plugins (9) ### Backup Duplicator & Migration - WP STAGING: by WP-STAGING WPStagingBackup – 2.9.20 Easy WP SMTP: by wpecommerce alexanderfoxc – 1.4.7 GTranslate: by Translate AI Multilingual Solutions – 2.9.12 LiteSpeed Cache: by LiteSpeed Technologies – 5.2.1 OTGS Installer: by OnTheGoSystems – 3.0.4 Query Monitor: by John Blackbourn – 3.10.1 Soisy Pagamento Rateale: by Soisy – 5.7.5 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.2.7 YITH WooCommerce Wishlist: by YITH – 3.13.0 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #480 - /negozio/ Carrello: #481 - /carrello/ Pagamento: #2024 - /checkout-2/ Il mio account: #2027 - /my-account/ Termini e condizioni: #9467 - /termini-e-condizioni/ ### Theme ### Name: Flatsome Child Version: 3.0 Author URL: Child Theme: ? Parent Theme Name: Flatsome Parent Theme Version: 3.16.0 Parent Theme Author URL: https://uxthemes.com WooCommerce Support: ? ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product-cat.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/rating.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php flatsome/woocommerce/content-product_cat.php ### WooCommerce PayPal Payments ### Onboarded: ? Shop country code: IT WooCommerce currency supported: ? PayPal card processing available in country: ? Pay Later messaging available in country: ? Webhook status: – Vault enabled: ? Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: ? Tracking enabled: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ? Non programmato Options: ? Notes: 6 Onboarding: completed ### Action Scheduler ### Canceled: 1 Oldest: 2022-09-19 15:00:34 +0000 Newest: 2022-09-19 15:00:34 +0000 Complete: 58.761 Oldest: 2022-08-30 21:26:31 +0000 Newest: 2022-09-30 20:03:41 +0000 Pending: 456 Oldest: 2022-09-30 20:08:42 +0000 Newest: 2022-10-21 00:24:55 +0000 ### Status report information ### Generated at: 2022-09-30 22:08:13 +02:00
Hello @tendenzeshabbychic,
I can see your database prefix is changed, did the problem start after you did that?
It could also be a plugin or theme conflict. The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each until you find the one causing the conflict. You can find a more detailed explanation of how to do a conflict test here.`
Please let us know your findings!
Sorry for the delay, the problem occurred immediately after activating Paypal, before I had standard paypal
Hi there @tendenzeshabbychic ??
Sorry for the delay, the problem occurred immediately after activating Paypal, before I had standard paypal
I see. From what I understand, when the
WooCommerce PayPal Payments
plugin is active, as seen in the System Status Report you are sending us, the database error appears. Could you please share a screenshot of the screen where you see the error? https://snipboard.io/ is a reliable tool for sharing that over here with us.Next-up, I’d like you to go ahead with updating the following:
– WC Version: 6.9.4
– WC Database Version: 6.9.4
– WooCommerce PayPal Payments: by WooCommerce – 1.9.3The plugins can be updated from the WordPress dashboard, under
Dashboard > Updates
. As for the WooCommerce database version, head toWooCommerce > Status > Tools
. Feel free toVerify base database tables
also, while you are on that screen.Do you still see the error screen, after completing the updates?
Should the issue persist, I would suggest following the troubleshooting steps outlined here.
Let us know how that goes!
- This reply was modified 2 years, 1 month ago by anastas10s. Reason: troubleshooting steps
- The topic ‘DATABASE ERROR’ is closed to new replies.