database error by “Team Members with Slider Pro”

  • Resolved borrelligraphicdesigner

    (@borrelligraphicdesigner)


    3 years, 7 months ago

    Hi,

    I encountered the following problem in the team section of my site this message appears only when I activate the “Team Members with Slider Pro” plugin I get the following error:

    Errore sul database di WordPress: [Duplicate entry 'wpm_6310_loading_icon_width' for key 'option_name']
INSERT INTO shlwp54_options(option_name, option_value) VALUES ('wpm_6310_loading_icon_width', '120')

Errore sul database di WordPress: [Duplicate entry 'wpm_6310_loading_icon_height' for key 'option_name']
INSERT INTO shlwp54_options(option_name, option_value) VALUES ('wpm_6310_loading_icon_height', '120')

    How can I solve this problem?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wpmart

    (@wpmart)

    We fixed the bugs. Please activate your license key again and let us know.

    I tried to re-activate again. I am getting the same error and all pro features disappeared.

    WordPress database error: [Duplicate entry ‘wpm_6310_license_key’ for key ‘wp_options.option_name’]
    INSERT INTO wp_options SET option_name = ‘wpm_6310_license_key’, option_value = xxxxxxxx

    • This reply was modified 3 years, 6 months ago by uwcdtestuser.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @wpmart Do not support customers on this site again. Do not. Send them to your site.

    @uwcdtestuser @borrelligraphicdesigner The developer made a mistake and that should not happen again.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://www.wpmart.org/my-account/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 3 replies - 1 through 3 (of 3 total)
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