• Hi all, gm,

    i get this msg, could you pls fix it?

    ……

    Error
    mysql database connection failed:
    host = shop.chayam.com
    database = dbs13114971
    username = dbu361222
    password = **HIDDEN**
    prefix = lgfq_

    errstr = i1045 Access denied: The database username and password could not be authenticated.

    See <a href=’https://installatron.com/docs/admin/troubleshooting#i1045&#8242; target=’_blank’ class=’i_link’>Installatron Troubleshooting: i1045</a> for more information.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • errstr = i1045 Access denied: The database username and password could not be authenticated.

    The error message is clear.

    Ensure the database username and password are both correct, and that the user has the necessary provilleges on that specific database.

    If you need help with this, please contact your hosting provider, as this is not a WordPress problem.

    Thread Starter shihab2022

    (@shihab2022)

    thank you George,

    how can I fix it my self. I have moved my data from one server to another one. could you pls advice me.

    Thank you

    with regards

    Shi

    You must ensure that the database credentials in your hosting matches the credentials in the WordPress wp-config.php file. Nobody here can tell you how to check the access data in your hosting as we do not know your hosting. One tip would be to reset the credentials to the database in the hosting and store it 1:1 in the wp-config.php file.

    Please remove the access data to your database that you have posted here as soon as possible! Not only is this not permitted here in the forum, it is also dangerous for your project.

    Furthermore, I don’t quite understand your plan. So you have an old database from an old WordPress and now want to import data from it into a new one? Then the way to go is rather an export/import and not testing around with database access data. See: https://learn.www.ads-software.com/tutorial/tools-import-and-export/

    Thread Starter shihab2022

    (@shihab2022)

    thank you. i will remove.

    with best regards

Viewing 5 replies - 1 through 5 (of 5 total)
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