Database Error… I was Lucky that I have a backup!

  • Yesterday everything was okay and today I had database error and many sites was 404 error. I spend some hours to find the solution… so at the end I was lucky to have backup! If you are expert in development so you can use this tool but if you are beginner you better not using it! It will destroy your website and if you earn money by traffic… you will maybe loose some money by a blank database error page. This was my adventure for today… thank you for this plugin but it stole me a lot of time and traffic money.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Peter

    (@petersquirrly)

    Hi @supasomsak,

    Thank you for reaching out.

    We are sorry to hear about your difficult situation, however, from what you described, the issue is not coming from Hide My WP Ghost plugin, as we are not affecting in any way the database or the traffic you get, so more than sure something else is creating this problem, but sadly I can’t say what with the amount of details you provided.

    In case you need any help with Hide My WP Ghost plugin don’t hesitate to reach out and we’ll be more than happy to assist you.

    Thread Starter supasomsak

    (@supasomsak)

    Another Problem: When I uninstalled this Plugin the codes are still in the htaccess file. and the renamed wp-ajax not change back to standard, so I got so many 404 errors I dont know how to solve it now. the renamed wp-ajax not change back to standard!

    Plugin Author John Darrel

    (@johndarrel)

    Hi @supasomsak,

    This is more of a support request but will paste the answer here.

    If you deactivate the plugin from Admin Plugins tab, the plugin will clear the rewrites from .htaccess if the file is writable. If .htacess is not rewritable, you need to do that manually as you did when configuring the plugin.

    Having the rules in .htaccess file will not replace the WordPress common paths and when you deactivate the plugin, the old paths will work either way.

    Note! If you still have any old path called on the frontend, this is because of the cache or CDN that needs to be cleared. A deactivated plugin can’t change any path on WordPress as it doesn’t load anymore.

    Regarding database errors, this can’t be from Hide My WP Ghost plugin as the plugin doesn’t change the database. The only information is added in the “_options” table for saving the plugin settings. Probably there is a plugin installed that didn’t work with custom paths but it’s always the best way to test with a staging website and not the live website.

    You can see on our tutorial that we encourage everyone to create a backup before installing the plugin:

    https://hidemywpghost.com/kb/hide-my-wp-ghost-tutorial/

    Again, this is not an error in Hide My WP Ghost as the plugin only adds rewrite rules to virtually change the WordPress common paths and to protect the website from known attacks.

Viewing 3 replies - 1 through 3 (of 3 total)
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