• Resolved wpelance

    (@wpelance)


    Hi Team,

    I have added the fluent forms in a pop up and unfortunately the date and time is not working.

    Can you please help me.

    Please visit the site: https://www.greyboy.in/product/grey-bomber-jacket/

    Once you are in this page you will see a button Feel & Buy

    This action will show popup and unfortunately the date and time is not working. Need your help.

    Thanks
    Srinivas

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Bel

    (@belimperial)

    Hi @wpelance

    Thank you for reaching out and I’m sorry you’re having this trouble on your site.

    I have checked the site and I did not see any errors for Popup Maker. However, the Fluent Forms have javascript errors. This could be the cause why the date and time are not working on your form.

    Please see: https://share.getcloudapp.com/04uA0mv2

    Please be advised that Popup Maker doesn’t have control over the form you are using. Kindly reach out to the support or developer of the Fluent Forms plugin as they have a better understanding of how the plugin is coded.

    Hope that helps. If your issue is resolved please take a moment to rate and review the plugin.
    If you still need help please message us directly at https://wppopupmaker.com/support/

    Thread Starter wpelance

    (@wpelance)

    Hi @belimperial

    Thank you for your quick reply.

    Not sure this is an issue with the fluent form. Kindly check this

    I have added the same form to a post https://www.greyboy.in/hello-world/

    It works flawlessly and only in the popup the date & time is not working.

    I tried contacting you on https://wppopupmaker.com/support/

    It asked me to enter short description and I added the same and after that it gave me 6 suggestions but does not allow me to contact you further for support.

    Thanks
    Srinivas

    Bel

    (@belimperial)

    Hello @wpelance

    Just want to make a follow-up from the last conversation we had on the Facebook group. I searched our support system but I did not find any submitted ticket.

    Please could you send us a message at https://wppopupmaker.com/support/ so we can check the Fluent form and popup.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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