Date and Time issue

  • Resolved silence85

    (@silence85)


    1 year, 1 month ago

    When setting the event end-time after midnight I get a wrong date-format at the single event page.
    The date is completely missing, the start time headline rises in an extra row and the start time is missing.

    Picture 1: wrong formatting with endtime after midnight
    Picture 2: correct formatting with star and endtime at the same day

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support iammarta

    (@iammarta)

    Hi @silence85,

    Thanks for reaching out!

    Please test if there is a conflict with your theme or another plugin. Please make sure to disable all other plugins besides The Events Calendar and our other plugins, revert to a default theme like 2020, and see if this problem goes away.

    Let us know how it goes!

    Best regards,
    Marta

    Thread Starter silence85

    (@silence85)

    Hey Marta.

    Thanks for your fast reply!
    I deactivated every plugin but unfortunately that didn’t change anything.

    Plugin Support Darian

    (@d0153)

    Hi @silence85

    Could you provide the URL of the event that has the issue and the version of the following? I want to check it further on my side.

    • PHP
    • WordPress
    • The Events Calendar
    • Theme
    Thread Starter silence85

    (@silence85)

    Sure.


    PHP Version: 8.1.24
    WordPress: 6.3.2
    TEC: 6.2.4
    Theme: SiteOrigin Vantage: 1.20.17

    Plugin Support Darian

    (@d0153)

    Hi @silence85

    I tried to replicate the issue on my side, but it’s working as expected.

    Could you try manually updating our plugins to the latest version and see if that makes a difference?

    https://theeventscalendar.com/knowledgebase/manual-updates/

    If it doesn’t help, could you provide the steps on how we could replicate the issue? I want to check it further on my side.

    Moreover, please also provide the event URL where we can see the issue.

    Looking forward to your reply.

    Plugin Support Darian

    (@d0153)

    Hi @silence85

    I hope you’re doing well. I just wanted to touch base and check in with you. It’s been a little while since we’ve heard from you. I was just curious if you had the chance to try out the recommendation provided above.

    Let me know if there’s anything I can assist you with.

    Plugin Support Darian

    (@d0153)

    Hi there,

    It seems like it has been some time since we received a response from you, therefore, I will consider this matter as resolved. If you require any further assistance, please do not hesitate to start a new thread.

Viewing 7 replies - 1 through 7 (of 7 total)
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