• Resolved helppawz1

    (@helppawz1)


    The date picker on the form is not coming up with a box to select the date. You can enter the date manually but the form does not submit (there’s no confirmation message and the data is wiped).

    There is a console error which is:
    Uncaught TypeError: o.FUIselect2 is not a function

    Nothing has been changed on the form, there’s no additional plugins installed, and it used to work ok. The last submission was September.

    Please help! Thank you.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hello @helppawz1 !

    Sorry to hear you’re experiencing this issue!

    It looks like a possible conflict with something else on the site (based on the error which I can confirm I can see as well).

    I would suggest a full plugin conflict test in this case:
    – create a backup
    – deactivate all plugins except Forminator and switch to a default theme
    – check if the issue persists
    – if not, switch back to the actual theme and enable plugins one by one to see which one is causing the issue

    Here’s an article which may help as well: https://wpmudev.com/blog/wordpress-plugin-conflicts-how-to-check-for-them-and-what-to-do/

    Kind regards,
    Pawel

    Thread Starter helppawz1

    (@helppawz1)

    Hi,

    I deactivated all of the plugins and the problem still exists.
    Please help!

    Thanks.

    Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @helppawz1

    Please:
    – download the Forminator plugin to PC
    – unzip file
    – log in to FTP and navigate to /wp-content/plugins/forminator
    – replace all files and folders from that zip file
    – refresh the form and see if the issue still exists.

    Kind Regards,
    Kris

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @helppawz1 ,

    We haven’t heard from you for a week now, so it looks like you don’t have more questions for us.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

    Thread Starter helppawz1

    (@helppawz1)

    Hi. Sorry for the delay in getting back to you. I have replaced all the files as requested and the issue still persists. Please can you re-open the ticket. Thank you.

    Thread Starter helppawz1

    (@helppawz1)

    changing status to not resolved

    I have a similar problem. In the console I get the same error:

    “forminator-form.min.js?ver=1.21.0:6 Uncaught TypeError: o.FUIselect2 is not a function
    at HTMLSelectElement.<anonymous> (forminator-form.min.js?ver=1.21.0:6:7391)”

    The effect that I have is that the upload buttons do not work. Clicking them instead of showing the dialog box to select the file has the same effect as if you had clicked the submit button.

    I have been able to solve the problem. I created a form with only an upload file button and it didn’t give that error. So I assumed that it would be some other field that was interfering with the form. I made a copy of the form that gave the error and I was deleting fields one by one and trying until I found a field (address type) that when removed it from the form worked correctly. The most interesting thing is that I added that field again from scratch and now the form works correctly. It is as if that field had something corrupted or some data of that field no longer valid in new versions of the plugin and the solution was to delete it and create it again.

    If I had to bet I would bet that the error is in the country selector of the address type fields.

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @helppawz1

    Actually @reimago is right and the “contry” sub-field of the Address type field is causing such issues so if you do use “Address” type field on the form and it has “country” option enabled – it would most likely be the reason here too.

    If you don’t have any “select” type fields on the form, then a workaround for the issue would be to add one (in addition to existing fields). It doesn’t matter what options it will have – you just need to add it and make sure it’s not set as required. You can even hide it with CSS also if needed – and that should get rid of that “Fui2” error and make the form work.

    It’s an issue that is already known to our developers so should be fixed with one of upcoming releases but, unfortunately, I don’t have an ETA on it.

    Kind regards,
    Adam

    Thread Starter helppawz1

    (@helppawz1)

    @reimago and Adam. Thank you so much.
    We can cope without the country field on the form so I have taken that off and it now works as required.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Date picker not working and form not submitting’ is closed to new replies.