Date Thumbnail mismatch

  • Resolved dzarelli

    (@dzarelli)


    6 years, 9 months ago

    We are seeing an issue where when we add a calendar item it shows the incorrect date in the thumbnail pic shown on the sidebar widget.

    For example – https://imgur.com/VK1PHfn

    We cannot locate a menu option to set this. Please note – The pro version license appears to be expired. So we appear to be using the non-pro version.

    Please advise. Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey there @dzarelli!

    Thanks for reaching out.

    The events widget indicates that you are indeed still using The Events Calendar Pro. The free version does still include this widget, but does not have the icons next to each event.

    Unfortunately we cannot support any of our premium plugins here due to www.ads-software.com rules. If you renew the license, we can help you on our Help Desk.

    If you choose to revert to The Events Calendar free version, we can help you here. In either case, I’m pretty sure that the issue will resolve itself no matter which way you decide to go. The problem with an expired license is that the plugin hasn’t been updated since it expired, likely breaking things.

    Hope that helps!

    Hey there,

    Since this thread has been inactive for a while, I’m going to go ahead and mark it as resolved. Don’t hesitate to create a new thread any time you help again!

    Ed ??

Viewing 2 replies - 1 through 2 (of 2 total)
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