• Resolved dimekmaurer

    (@dimekmaurer)


    Hello again,
    We have a problem with event-search-form, and exactly when you select a future or past date in startdate or enddate, a NaN/NaN/NaN error appears.
    However, when you select the same date again, this error does not occur.

    Additionally, changing the yearRange in the em_setup_datepicker(wrap) function does not change the dropdown years

    Please help me.

    The page I need help with: [log in to see the link]

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  • timrv

    (@timrv)

    Hello,

    Did you perhaps changed the format for datepicker at settings? Can you perhaps try using this format in the mean time and check if it would still happens? https://take.ms/e4bpn

    If the following method still doesn’t work, Can you perhaps try the following to test for a possible plugin or theme conflict?

    1. Make sure you’re using the latest EM and EM Pro Version
    2. Make sure your using at least PHP 7.1
    3. To minimize possible plugin/theme conflict, Could you perhaps try and Install WP Safe Mode (https://www.ads-software.com/plugins/wp-safe-mode/)
    – Activate and Enable Safe Mode. Please make sure that on the settings a twenty series theme is selected.
    – When activated it would help you test as if the Website only plugin activated is EM and twentyseries theme
    – After making sure that its working properly, You could start adding additional plugin on the list that is activated and test again until you see which plugin is causing the issue

Viewing 1 replies (of 1 total)
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