Db back up fails with Memory error

  • Resolved alan555

    (@alan555)


    5 years, 11 months ago

    I am running BAckWPUp on several sites with no problems but on a new site the backup fails on a Db back up. It works fine on the site files and completes without a problem.

    I have deleted the job and created a new Db back up job but still the same error. I also have the plugin running on a site on the same server and the Db backup works fine.

    Here is the error – it causes the server to go 100% CPU and limiting kicks in:

    [INFO] BackWPup 3.6.6; A project of Inpsyde GmbH
    [INFO] WordPress 4.9.8 on https://MYSITE.com/
    [INFO] Log Level: Normal
    [INFO] BackWPup job: DB
    [INFO] Logfile is: backwpup_log_01e59a_2018-12-04_11-29-21.html
    [INFO] Backup file is: Db_2018-12-04_11-29-21_OAA6LGQU03.tar.gz
    [04-Dec-2018 11:29:21] 1. Try to backup database …
    [04-Dec-2018 11:29:21] Connected to database MYSITE_XXXX on localhost
    [04-Dec-2018 11:29:21] ERROR: Allowed memory size of 385875968 bytes exhausted (tried to allocate 1701601920 bytes)
    [04-Dec-2018 11:29:22] 2. Try to backup database …
    [04-Dec-2018 11:29:22] Connected to database MYSITE_xxxx on localhost
    [04-Dec-2018 11:29:22] ERROR: Allowed memory size of 385875968 bytes exhausted (tried to allocate 1279410544 bytes)
    [04-Dec-2018 11:29:22] 3. Try to backup database …
    [04-Dec-2018 11:29:22] Connected to database MYSITE_XXXX on localhost
    [04-Dec-2018 11:30:25] ERROR: Maximum execution time of 60 seconds exceeded
    [04-Dec-2018 11:30:25] ERROR: Aborted by user!
    [04-Dec-2018 11:30:25] ERROR: Job has ended with errors in 64 seconds. You must resolve the errors for correct execution.

    Alan

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    Hi @alan555,
    Please go to BackWPup > Settings > Jobs, try to set Maximum Script Execution Time setting to about 25 seconds and reduce server load to medium by going to BackWPUp -> Settings -> Job tab -> Reduce server load, select medium.
    After that, save the setting then try run the job again.
    Is that help?

    Thread Starter alan555

    (@alan555)

    Unfortunately it did not fix it. The main site backs up just fine with default settings too so I feel it is just something odd on the database side of the site.

    I have added a different back up solution for the database in the meantime.

    Plugin Support happyAnt

    (@duongcuong96)

    Hi @alan555,
    So I think this solution from stefanp44 may help you ??
    https://www.ads-software.com/support/topic/allowed-memory-size-of-xxx-exhausted-tried-to-allocate/#post-10100334

    My host support came up with a solution this afternoon: if you can set up your server PHP version and activate some PHP extensions, instead of using pdo and mysql, they had me use nd_pdo and nd_mysql.

    I don’t know what it means (yet) but it works, the backup is effective again.

    Hope that useful ??

    Thread Starter alan555

    (@alan555)

    Yes works fine.
    Thank you.

    Plugin Support happyAnt

    (@duongcuong96)

    @alan555
    Glad that it’s working for you :),
    If you have any question or issues about BackWPUp, feel free to let us know ??
    Have a nice day :).

    Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support ??
    https://www.ads-software.com/support/plugin/backwpup/reviews/

Viewing 5 replies - 1 through 5 (of 5 total)
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