• Resolved jackub01

    (@jackub01)


    Using a live site export from https://www.zopits.com and restoring it to a local dev enviroment. Everything goes fine and quick but the import just hangs at 99% during the DB restore. NO errors and nothing in the log. What should i do to trouble shoot this. BTW using DIVI theme with woocommerce .. if that makes a difference.

    Thanks
    Jack

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter jackub01

    (@jackub01)

    just tired it on another site .. https://www.mocnutrition.com .. back up is all good, the import into a new local instance of wp just sits on 99% on the db import side. waited 30 min and tried accessing the admin on the site but getting an error now

    Access forbidden!

    You don’t have permission to access the requested directory. There is either no index document or the directory is read-protected.

    If you think this is a server error, please contact the webmaster.

    This a newly launched site with minimal content .. but again using divi and woocommerce.

    Plugin Author Yani

    (@yaniiliev)

    @jackub01

    Could you send me an email to support at servmask.com and I can assist you better into debugging this issue?
    It is probably some incompatibility between the two database servers but we need to work together to figure it out.

    Thanks!

    I have the same problem right now. How does one resolve this? Why is it stuck?
    Restoring database is hanging.
    Thanks

    Thread Starter jackub01

    (@jackub01)

    In my case I had to disable a couple of plugins .. brute force and XML-RPC. Then I did the export, and the import and all worked with no issues.

Viewing 4 replies - 1 through 4 (of 4 total)
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