DDP shipping supported?

Hi @rik1234
Thank you for reaching out.

Unfortunately, our plugins do not directly control the DDP settings. We have not implemented this feature yet.

I have added this case to our feature request list, thank you for your suggestion.

Kind regards,

hi, thank you for the quick reply. Does this mean we will not be able to ship DDP with your plugin? We can work the duties costs into our own pricing, so we need no feedback from the UPS API in terms of pricing, all we would need is the option to send DDP (which I assume results in differences for the printed labels, but I’m not sure about that actually).

Hi @rik1234
Thank you for your message.

Within the UPS Live Rates Free and PRO version it is not possible to configure the shipping cost, as it is being automatically retrieved from the UPS API. It is a type of Live Rates plugin.

We have UPS Labels and Tracking plugin, which allows setting a flat rate(fixed rate for UPS Services) and it allows also generating the printable UPS Labels. Unfortunately, as the UPS Live Rates FREE and PRO version, it doesn’t support directly the DDP settings.

However, thank you for your suggestion. I have noted the DDP enhancement and added it to our feature request list.

Kind regards,
Mateusz

Hi @kotmateusz , thanks for the explanations, but sorry it is still not entirely clear. We would like to use the live shipping plugin, because it would save us heaps of time in setting our shipping prices. But I think that for DDP shipping the price of shipping is the same as for non-DDP shipping. The only difference is that the carrier (UPS in this case) gets the customs duties bills and not the customer. I assume this needs to be mentioned on the label somewhere. So we actually would not need any changes to the pricing API, we just need to be able to print the lables so they say DDP and so that customs know to send UPS the bill for the customs duties (who will then bill us for that).

Is this possible with your live pricing plugin?

Hi @rik1234
Thank you for your message.

I understand your need regarding the DDP Labels. Unfortunately, it is not possible with UPS Live Rates plugin to print the labels with a DDP labelled on them for now.

Kind regards,
Mateusz

As we haven’t got any replies for above two weeks, we will mark this thread as resolved.

Kind regards,
Mateusz