Deactivate dashboard home widget

  • Resolved fa1976itb

    (@fa1976itb)


    3 years, 8 months ago

    Hi. I have a strange issue with a heavy traffic website. Everything works fine into the front end and backend but the home of the dashboard.

    GiveWP’s widget into the dashboard home stuck spinning&loading till no result and brake the dashboard. Simply after that, I cannot use the dashboard anymore for a while.

    If I don’t pass from the dashboard’s home, everything fine. Investigating I found that severals scripts from GiveWP receive 504 Timeout. All related to the widget wish should show donations statistics.

    /wp-json/give-api/v2/reports/income?start=2021-03-24&end=2021-03-31&currency=EUR&testMode=
    /wp-json/give-api/v2/reports/total-refunds?start=2021-03-24&end=2021-03-31&currency=EUR&testMode=

    and so on for 5 scripts each requesting a different value.

    Is there any way to remove this widget from the dashboard and the relative script? I already hide this with WP’s settings, but the queries are still working in the background.

    Thank You.

Viewing 1 replies (of 1 total)
  • Plugin Support Rick Alday

    (@mrdaro)

    Hi @fa1976itb,

    Are you using the latest version of GiveWP (2.10.1)?

    Also, include your system information found in Donations -> Tools -> System Info.

    This data gives us a general overview of your environment and can help us troubleshoot faster.

    Thanks!

Viewing 1 replies (of 1 total)
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