Deactivating FooGallery brakes my site

  • Resolved athlios

    (@athlios)


    4 years, 2 months ago

    Hello,

    When I try to deactivate FooGallery, my site gives me just an error page. Any clue what this might be?

    Thank you

    The page I need help with: [log in to see the link]

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  • Plugin Author bradvin

    (@bradvin)

    Hi

    Sorry for this issue, it is definitely not meant to do that.

    What error do you see in your error logs? Or does it say anything on the error page at all to give you a clue to what the issue is?

    If you have access to your file system, you can also try to rename the plugin folder to force the deactivation.

    Hi @athlios

    We haven’t heard from you in a while, so we presume the problem has been resolved and we’re closing this support ticket.

    However, if you are still experiencing the problem, then please open a new support ticket and we’ll help you come up with a working solution.

    Regards,
    Elvis.

Viewing 2 replies - 1 through 2 (of 2 total)
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