Deactivating ProfileGrid causes crash

  • Resolved rosbiffer

    (@rosbiffer)


    4 years, 7 months ago

    If you try to deactivate ProfileGrid when you have the EventPrime extension active it crashes your site. This is the error message:

    An error of type E_ERROR was caused in line 33 of the file /var/sites/n/my_site/public_html/wp-content/plugins/profilegrid-user-profiles-groups-and-communities-profilegrid-eventprime-integration/includes/class-profilegrid-eventprime-integration-deactivator.php. Error message: Uncaught Error: Class ‘PM_request’ not found in /var/sites/n/my_site/public_html/wp-content/plugins/profilegrid-user-profiles-groups-and-communities-profilegrid-eventprime-integration/includes/class-profilegrid-eventprime-integration-deactivator.php:33
    Stack trace:
    #0 /var/sites/n/my_site/public_html/wp-content/plugins/profilegrid-user-profiles-groups-and-communities-profilegrid-eventprime-integration/profilegrid-eventprime-integration.php(42): Profilegrid_EventPrime_Integration_Deactivator->deactivate()
    #1 /var/sites/n/my_site/public_html/wp-includes/class-wp-hook.php(287): deactivate_profilegrid_eventprime_integration(false)
    #2 /var/sites/n/my_site/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
    #3 /var/sites/n/my_site/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #4 /var/sites/n/my_site/public_html/wp-admin/includes/plugin.php(812): do_action(‘deactivate_prof…’, false)
    #5 /var/si

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @rosbiffer,

    We have released the fix for this issue, please update the plugin on your site to its latest version and then check.

    Let us know if you still face this issue.

    Thread Starter rosbiffer

    (@rosbiffer)

    Nope, still crashing:

    Fatal error: Uncaught Error: Class ‘PM_request’ not found in /var/sites/n/my_site/public_html/wp-content/plugins/profilegrid-user-profiles-groups-and-communities-profilegrid-eventprime-integration/includes/class-profilegrid-eventprime-integration-deactivator.php:33 Stack trace: #0 /var/sites/n/my_site/public_html/wp-content/plugins/profilegrid-user-profiles-groups-and-communities-profilegrid-eventprime-integration/profilegrid-eventprime-integration.php(42): Profilegrid_EventPrime_Integration_Deactivator->deactivate() #1 /var/sites/n/my_site/public_html/wp-includes/class-wp-hook.php(287): deactivate_profilegrid_eventprime_integration(false) #2 /var/sites/n/my_site/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array) #3 /var/sites/n/my_site/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #4 /var/sites/n/my_site/public_html/wp-admin/includes/plugin.php(812): do_action(‘deactivate_prof…’, false) #5 /var/si in /var/sites/n/my_site/public_html/wp-content/plugins/profilegrid-user-profiles-groups-and-communities-profilegrid-eventprime-integration/includes/class-profilegrid-eventprime-integration-deactivator.php on line 33

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @rosbiffer,

    Please make sure that you are using the latest version of ProfileGrid and EventPrime Integration extension and EventPrime plugin on your site. If you still face issue, we will require access details in order to check the issue on your site. Please reach out to us through our support page on our site in order to allow us assist you.

Viewing 3 replies - 1 through 3 (of 3 total)
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