Dead website, only the headerbar remains

  • I believe this occurred after WP automatically updated my site to 4.9.4. All of my plugins and themes are current. I’ve tried deactivating every plugin but nothing changes. Also, support with my theme, Automotive Child has expired – can anyone help?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Try doing a manual update of WP: https://codex.www.ads-software.com/Updating_WordPress#Manual_Update

    If that doesn’t fix it:

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://codex.www.ads-software.com/Debugging_in_WordPress

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you cannot access wp-admin, there are other ways to deactivate plugins.

    Thread Starter lotuspete

    (@lotuspete)

    Steve,

    Thank you for responding! I was concurrently asking JetPack for help as well and some of their advice mirrored yours.

    What I did was activate theme Twenty-Seventeen and that brought my site back! So then I tried the straight ‘Automotive Theme’ (not ‘child’) and that works too! So the issue is the Automotive Child Theme. Now what? Support at Theme Suite has ended but I seem to remember (I don’t see the blurb now) they were prompting me to buy some upgrade which will include automatic updates and other stuff. I guess I could buy it again? Or, find that reference to the upgrade, do that and re-set support (?) What do you think? Would you still suggest the de-bugging routine?
    Thanks again,
    Brian

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Commercial products are not supported in these forums. .

    So, you have to decide whether to buy support for your theme or switch to another one.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Dead website, only the headerbar remains’ is closed to new replies.