Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Efe Dinler

    (@efedinler1)

    Hi @maidaobaoglobal ,

    It looks like your site struggled with file extraction, most likely due to limited I/O speed.

    Could you kindly try the following steps;

    1. Go to “Other options” section
    2. Find this option (and set the value there to 300): https://prnt.sc/hr13YkRTSa9s
    3. Save “Other options” section
    4. Force both processes to stop: https://prnt.sc/1trv1tm

    After that, you can start restoration again using the same backup file.

    Let me know if that resolves your issue ??
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @maidaobaoglobal ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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