Debug Code

Hello @antonio1253 ,

Firstly, please temporarily disable the security plugin on your site, until the restoration is done.

Secondly, please make sure that you have enough space on the server for the restoration (1.7GB).

If you don’t have enough space for the backup or migration, but you will tell the plugin that there is enough, the process may still fail and your site may encounter many issues due to the lack of free space.

Step list of the solution:

1. Go to the “Other options” section
2. Disable space checking: https://prnt.sc/PAlbYsz3RszJ
3. Save the “Other options” section
4. Force stop both processes: https://prnt.sc/1trv1tm
5. Run your process once again

Let me know if that resolves your issue ??
Thank you!

0
[STEP] [2024-08-20 13:49:51] Iniciando proceso de restauración
[WARN] [2024-08-20 13:49:52] PHP CLI está desactivado manualmente, el plugin omitirá todos los pasos de PHP CLI.
[SUCCESS] [2024-08-20 13:49:52] Respuesta del proceso de restauración
[SUCCESS] [2024-08-20 13:49:52] Bloqueando proceso de migración
[STEP] [2024-08-20 13:49:52] Iniciando proceso de restauración
[INFO] [2024-08-20 13:49:52] Versión de Backup & Migration: 1.4.6
[INFO] [2024-08-20 13:49:52] Inicializando el gestor de errores personalizado
[INFO] [2024-08-20 13:49:52] Sitio que será restaurado: site_url
[INFO] [2024-08-20 13:49:52] Versión de PHP:8.2.15
[INFO] [2024-08-20 13:49:52] WP Version: 6.6.1
[INFO] [2024-08-20 13:49:52] MySQL Version: 10.11.8
[INFO] [2024-08-20 13:49:52] MySQL Max Length: 1073741824
[INFO] [2024-08-20 13:49:52] Servidor web:LiteSpeed
[INFO] [2024-08-20 13:49:52] Tiempo máximo de ejecución (en segundos):300
[INFO] [2024-08-20 13:49:52] Memory limit (server): 512M
[INFO] [2024-08-20 13:49:52] Memory limit (wp-config): 40M
[INFO] [2024-08-20 13:49:52] Memory limit (wp-config admin): 512M
[SUCCESS] [2024-08-20 13:49:52] Proceso de restauración iniciado correctamente.
[STEP] [2024-08-20 13:49:52] Comprobando espacio libre…
[INFO] [2024-08-20 13:49:52] Comprobando si existe espacio libre suficiente
[INFO] [2024-08-20 13:49:52] Necesita al menos 1764031164bytes. [1.64 GB]
[INFO] [2024-08-20 13:49:52] La función de espacio libre en el disco está desactivada por el hosting.
[INFO] [2024-08-20 13:49:52] Usando un archivo ficticio para comprobar el espacio libre (puede tardar un tiempo).
[VERBOSE] [2024-08-20 13:51:52] Front End Ajax Error START
[VERBOSE] [2024-08-20 13:51:52] call = restore-backup
[VERBOSE] [2024-08-20 13:51:52] 0_x = response is not defined
[VERBOSE] [2024-08-20 13:51:52] 1_x = restore-backup
[VERBOSE] [2024-08-20 13:51:52] 2_file = some_backup
[VERBOSE] [2024-08-20 13:51:52] 2_remote = false
[VERBOSE] [2024-08-20 13:51:52] 2_secret =
[VERBOSE] [2024-08-20 13:51:52] 2_ignoreRunning = false
[VERBOSE] [2024-08-20 13:51:52] 2_tmpname = false
[VERBOSE] [2024-08-20 13:51:52] 2_action = backup_migration
[VERBOSE] [2024-08-20 13:51:52] 2_token = bmi
[VERBOSE] [2024-08-20 13:51:52] 2_nonce = e223efca7a
[VERBOSE] [2024-08-20 13:51:52] 2_f = restore-backup
[VERBOSE] [2024-08-20 13:51:52] Front End Ajax Error END
[ERROR] [2024-08-20 13:51:52] Browser-side error detected, the process will try to restart with alternative methods, otherwise it will throw error window.
[VERBOSE] [2024-08-20 13:51:52] Browser-side error detected, the process will try to restart with alternative methods, otherwise it will throw error window.

The changes have already been made, the server has enough space but I still get the error window.

@antonio1253 please navigate to the plugin section Troubleshooting > Check advanced options and click on the button:
Share debug info with BackupBliss team

And here’s a screenshot that shows where to get it: https://prnt.sc/lKbjrSAqQudm

Please paste the debug code in your reply (not the whole log)

Kind regards

BMI-cY4OJNfj-80522

Hey @antonio1253 , you still haven’t disabled the space checking within the plugin, please double check the steps that I explained earlier, and remember to Save settings.

Kind regards

I have the impression that my plugin is having problems since I even enabled the delete settings box, I deleted the plugin and reinstalled it but the settings are not deleted. I add screenshot
https://prnt.sc/hFyM5q6vdOAb

@antonio1253 you can reset all plugin data by navigating to:

Plugin menu > Troubleshooting > Check advanced options > Reset configuration

Please try reconfiguring after that.

Kind regards

I already restarted the plugin, disabled the space check but it still does it as I see. What do you recommend? I also checked with the same plugin the space available to run the backup and it says yes we have space.
https://prnt.sc/P-OY6zDAmO0y https://prnt.sc/X5ZAReT0SXQ6

Debug Code: BMI-yV9d7UEP-09790

Helloooo?

Hello @antonio1253 ,

Sorry for the delayed reply. Please try to apply the same options with this special version of the plugin.

Kind regards