Debug needed please

  • Resolved gdoetsch

    (@gdoetsch)


    12 months ago

    hi,

    my website got hacked so I need to get the backup

    here is the code?

    thank you

    BMI-ZL7uxlSh-03524

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @gdoetsch ,

    Please follow these steps on the site where you experienced this error:

    1. Go to “Other options” section
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save “Other options” section
    4. Force stop both processes: https://prnt.sc/1trv1tm

    Once you do that, try to run your migration process using the same URL or file.

    Let me know if that worked for you ??
    Thank you!

    Thread Starter gdoetsch

    (@gdoetsch)

    Hi,sorry no I still have the same issue. PHP CLI was already disabled, but can‘t find the 4. step?

    Thread Starter gdoetsch

    (@gdoetsch)

    FOUND IT! And worked – thank you!! ??

    Plugin Support MixHa

    (@mixha)

    Awesome to hear that your website restoration was a success @gdoetsch ! ??

    Feel free to open a new thread if you face any other issues. And in case you are happy with our plugin – please consider rating it. ??

Viewing 4 replies - 1 through 4 (of 4 total)
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