• Environment:
    WordPress 6.4.2
    Freesouls 2.1.9
    WPVivid Backup & Restore 0.9.95

    Debugging Process:
    Deactivated all plugins except for Freesouls and WPVivid.
    Tested WPVivid with and without Freesouls. Confirmed with re-tests.

    Observed Conflict:
    Freesouls locks the browser when choosing to download files from WPVivid Backup & Restore Plugin. No issues with Freesouls deactivated.

    The only way to download generated site backup files is to deactivate Freesouls, download desired files, reactivate Freesouls.

    Any insight that can be provided will be appreciated.
    I’d love to resolve this friction point in my workflow.

Viewing 1 replies (of 1 total)
  • Plugin Author Jose

    (@giuse)

    Hi @xizor,

    thank you for the detailed information.

    I tested all the most popular browsers but I’m not able to reproduce the same issue with FDP v. 2.1.9.

    If you disabled all the other plugins, the issue may be caused by a conflict with the theme or a browser extension.
    As I see the download link provided by WPVivid has no href attribute and the download is handled by JavaScript. So, even though I was not able to reproduce the issue, I think the new incoming version of FDP may fix the issue because v. 2.1.9 was loading an FDP script also in the WPVivid backend page, but v. 2.2.0 will not load it anymore.
    Version v. 2.2.0 is not public yet, but if you want you can test the beta version v. 2.2.0.beta-2 which you can download here: https://downloads.www.ads-software.com/plugin/freesoul-deactivate-plugins.2.2.0.beta-2.zip

    It would be perfect if you can test the beta version on a staging environment. In another case you should wait for the official release, and honestly I’m not able to tell you when it will published.

    If the issue is not caused by JavaScript but by the settings of FDP I will give you some suggestions to find out the cause of the issue.

    Have a great day!
    Jose


    If

    • This reply was modified 9 months, 1 week ago by Jose.
Viewing 1 replies (of 1 total)
  • The topic ‘Plugin Conflict Discovered with WPVivid Backup & Restore’ is closed to new replies.