Decimal separators disappeared in the orders

  • Resolved newgiuseppe

    (@newgiuseppe)


    2 years, 6 months ago

    In all my websites, the Decimal Separators have disappeared in the orders. However, when buying a product and using PayPal for paying the correct amount is shown on PayPal. For example if an item is sold for 100.00 euros, in the woocommerce orders the amount shown is 10000 (without any decimal). How can that be fixed?
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support B C. a11n

    (@battouly)

    Hi @newgiuseppe,

    For example if an item is sold for 100.00 euros, in the woocommerce orders the amount shown is 10000 (without any decimal). How can that be fixed?

    Did you double-check under: Woocommerce > Settings > Currency options just to be 100% sure the decimal is set to 2?

    https://d.pr/i/sskdkd
    Link to image: https://d.pr/i/sskdkd

    In case it is set correctly from Woo, we could proceed with a conflict test. Typically, issues like this are caused by a conflict from a third-party theme or plugin.

    Please follow this guide to check for conflict: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Keep us posted!

    Plugin Support Chris Moreira – a11n

    (@chrism245)

    As we haven’t heard back from you in a while, I’m going to mark this as resolved.

    If you need anything else, let us know.

Viewing 2 replies - 1 through 2 (of 2 total)
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