Decision Tree Doesn't Show on Page

  • Resolved penderyn

    (@penderyn)


    10 years, 3 months ago

    Hi,

    I’m hoping I can get this to work, as it’s exactly what I need.

    I’ve followed the instructions and created my tree. I’ve then inserted it into page my.

    However, when I browse to that page, nothing displays.

    I was wondering what I might have done wrong?

    When I preview the tree in the creator, everything works fine.

    [decisiontree id=”9″]

    Is the contents of my page where I require the tree.

    Many thanks

    https://www.ads-software.com/plugins/sidecar-decision-tree/

Viewing 6 replies - 1 through 6 (of 6 total)

  • penderyn – sorry to hear about your problems! Can you post your WordPress version and PHP version if you know it? Also, if you feel comfy, can you share the URL to your blog?

    Thread Starter penderyn

    (@penderyn)

    Hi, sorry for the delay.

    I’m using WordPress version 4.0.1 and PHP version 5.5.12.

    Unfortunately, I can’t post the URL as it’s running locally on my PC in a WAMP environment. Could that be the cause?

    Thanks for your help.

    Thread Starter penderyn

    (@penderyn)

    Quick update – this seems to have randomly started working.

    Thanks for your plugin.

    Great – thanks for the update!

    Hi guys,

    Can someone help me with the same problem penderyn had before?

    I have tried to run DT on the newest 4.2.2 wp version, 4.0.1. 3.9.7. and currently trying with 3.7.1. + PHP 5.4.40 BTW: tried with twentyeleven, twentyfifteen, vantage … and and I am loosing my patience :))

    I went through instructions i.e.
    Opened “Decisions Tree” -> Clicked “Add New” -> Created “Few Steps” -> Clicked “Preview” FYI: Looks and works fine -> Pressed “Publish”

    In the pages section created “New Page” -> Added some text -> Clicked on the beautiful “Tree” icon :; some code appeared [decisiontree id=”19″] which looks good to me -> Pressed “Update” -> Checked the new page and there is nothing. There is the text I’ve put together but absolutely nothing similar to DT.

    What am I doing wrong?

    mmtf – we’re happy to help! however, this thread is marked resolved already – can you open a new thread so we can better track this? (BTW – off the cuff I suspect a JavaScript error, but let’s see!)

Viewing 6 replies - 1 through 6 (of 6 total)
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