decreasing stock of items not purchased

  • Hi,

    On one of my orders, 1 bundle product is shown on the admin order page as if it was added to the order (the stock of each variation was decreased) but the main bundle product is not on the order. Also, I spoke to the customer to clarify and she only bought another product, not the one in discord, so I don’t know how this could happen.
    https://prnt.sc/hj7eiISgUW1S

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  • Thread Starter nicocepi

    (@nicocepi)

    WPC Product Bundles for WooCommerce (Premium) version: 5.9.7
    Woocommerce version: 5.9.1
    Wordpress version: 5.8.4

    Plugin Support Janilyn T

    (@janilyn409)

    Hi @nicocepi ,

    Thanks for reaching out to us here.

    As you are a Premium user of our plugin, you can kindly contact our developers via our Support Forum at wpc.ticksy.com. We will help you check it out and fix the issue for you.

    Please provide as many details as possible. We might also need to access the backend admin area of your site to find the source of this issue.

    Best regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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