• Resolved MarcGuay

    (@marcguay)


    Is it possible in the new version to set the default cookie category preference to On?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @marcguay,

    Greetings from CookieYes!

    You can enable this option from the tab Cookie Banner > General > Show advanced settings > Load cookies prior to consent

    Thread Starter MarcGuay

    (@marcguay)

    Thank you. I checked the box for Analytics and saved the settings, opened a new incognito browser window, visited the site and opened the cookie preferences popup but the slider is still deactivated by default. Using version 3.1.6 with WordPress 6.3.1.

    • This reply was modified 1 year ago by MarcGuay.
    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @marcguay,

    Could you please check the working after clearing the cache and cookies. Also please share us your site URL so that we could closely debug this issue on your site.

    Thread Starter MarcGuay

    (@marcguay)

    Is there a way to share this information with you privately?

    Thread Starter MarcGuay

    (@marcguay)

    There seems to be a glitch between the “Load cookies prior to consent” and “Hide categories from banner” settings. If I choose to load all categories prior to consent but hide one of them, there is randomly one of the toggles which defaults to Off. It doesn’t happen every time so you have to play with it to reproduce the problem.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @marcguay,

    In the revamped version, toggle won’t be appearing in the banner for categories with no cookies. If you have cookies in those categories and have issue with the working of toggle, please share us your site URL along with the screenshot of your plugin settings of “Load cookies prior to consent” and “Hide categories from banner”.

    You can share this information privately via this link.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi?@marcguay,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Default cookie category preferences to On’ is closed to new replies.