• Hi, I hope I can get some support from the Plugin people.

    Or maybe someone out there has come across this issue. I am using Free WP Touch which has been great in the past.

    Basically I have a Registration form that coding should default to Australia Country. I have the snippet of code in Functions.php that allows Australia to be default. Therefore works no issues on PC, Tablet & Laptop.

    On the mobile version with WP TOUch ENABLED it seems to default to ALAND ISLANDS wherever that is !!

    If I DISABLE WP Touch, it defaults to Australia no issues on the MOBILE .. It is ONLY when the WP Touch Plugin is enabled.

    Basically a coding within WP Touch is overwriting the coding in functions.php viewing another Country in the drop down list. I need Australia as default NOT Aland Islands as we do not live there ….

    If someone could help urgently would be appreciated.

    I have looked for many hours in the back end of WP Touch to find the culprit coding .. but have had NO luck.

    I basically get no response from WP Touch which has been very frustrating previously.
    Considering this plugin has been installed over 200,000 times I assume someone else would have had this same issue. I couldn’t find it scrolling through previous tickets either ..

    I will try and go through old tickets again just in case.
    Help anyone !! I would be greatly appreciated !

    Thx
    Krsitin

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter kristinubute

    (@kristinubute)

    Is there a setting in Free WP Touch that I have maybe missed somewhere ?

    Thread Starter kristinubute

    (@kristinubute)

    Is there simple CSS code that I can add into the Custom CSS of WP Touch ?

    Thx
    Kristin

    Plugin Contributor WPtouch

    (@wptouch)

    Hi Kristin,

    If the modification to accomplish this is in the desktop theme’s functions.php, it means it has to be also done to the WPtouch mobile theme as well. One way is to use WPtouch Pro’s child theme support to create a child theme and a functions.php file in its directory.

    The functions.php file can then include any custom functions to help you accomplish the custom functionality you’re looking for.

    An alternative way would be to add the functions to a custom plugin. This way, the functions are available to the desktop theme and mobile theme, without needing to add the to both themes separately.

    Regards,

    Emilio Rivera
    WPtouch Support

    Thread Starter kristinubute

    (@kristinubute)

    Hi

    Thank you for your response it is appreciated.

    Can I create a child theme on the Free plugin or is it only available in the Pro version ?

    I have a child theme. And using Woocommerce.

    I notice that any changes I make in Woocommerce templates and save in Child theme that WP Touch plugin do not pick up the changes in the mobile version .

    Could you confirm that ? Why does it not pickup the child theme coding and only the original.

    So you are mentioning adding functions.php to a custom plugin like Woocommerce OR to the WP TOUCH Plugin ?

    So I add functions.php in the WP Touch PRO plugin child theme ?

    OR add functions.php to theme Storefront child theme ? How do I add functions to a custom plugin ONLY ? To the child theme custom plugin ?

    Please advise if I have misunderstood something.

    Regards

    Kristin

    Plugin Contributor WPtouch

    (@wptouch)

    Kristin,

    Child themes is a Pro-only feature. You can make changes to the free theme, but any changes will be overwritten in an event of an update.

    I notice that any changes I make in Woocommerce templates and save in Child theme that WP Touch plugin do not pick up the changes in the mobile version .

    This is because WPtouch/Pro themes run independent of the desktop theme. Any changes done to the desktop theme’s files, can’t be ‘seen’ by WPtouch.

    So you are mentioning adding functions.php to a custom plugin like Woocommerce OR to the WP TOUCH Plugin ?

    In an actual plugin.

    So I add functions.php in the WP Touch PRO plugin child theme ?

    Or yes, you can add a functions.php file to the WPtouch Pro child theme and add your custom function(s) there.

    OR add functions.php to theme Storefront child theme ?

    There should already be a functions.php there, or in the parent Storefront theme. However, any changes done there won’t affect the WPtouch theme.

    How do I add functions to a custom plugin ONLY ?

    Well you would need to remove the custom functions from the desktop theme, if you decide to add them to a plugin. This is because you can’t declare two identical functions in different places at the same time.

    To create a plugin follow the instructions here – https://codex.www.ads-software.com/Writing_a_Plugin

    However, it is probably easier, in this case for you to reproduce the modifications (add the functions to the WPtouch Pro child theme) in the mobile theme.

    Regards,

    Emilio Rivera
    WPtouch Support

    Thread Starter kristinubute

    (@kristinubute)

    HI,

    Thanks for replying and explaining above.

    After upgrading my WOocommerce version for my site, and your plugin, my Category Product Title and breadcrumb has disappeared entirely on the mobile version.

    The site was working perfectly with your plugin until I updated Woocomermce and your recent update.

    It is definately NOT an issue with Woocomemrce as such, but possibly a compatibility issue with your plugin and latest version of Woocommerce which is NOT reading some code properly after the upgrade.

    Where can I find and fix this issue as I need to do this urgently ?

    ALSO when someone orders from my site from the mobile, the page display on the mobile when it redirects back from Paypal says “Thank you” but it is not reading or displaying the actual text it should be, obviously it is not reading from the parent or child theme as you said. So your WP touch overrides features of the original or child theme plugin that is installed ? This is a bit frustrating sometimes.

    Most of the time I have NO issues, but since recent upgrades and updates, I have had little strange issues which are hard to fix and frustrating in itself.

    Can you help please ?

    Thanks
    Kristin

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Default Country to be Australia’ is closed to new replies.