Default location not working

  • Resolved davidbelzunce

    (@davidbelzunce)


    6 years, 10 months ago

    Hello,

    I have a problem with the “Default location of the customer” option in Woocommerce. I set this option in “same as business address” mode, and the postal code of the business is under one of my shipping zones, but when a user enter to the cart it recognises its location as “ubications not covered by your zones” (shown in debug mode) and it shows only local pickup available.

    If I activate the shipping calculator on the cart and I introduce there the same postcode of my business it recognizes the zone properly and show the correct sending options, but not by default as I selected.

    Location configuration:
    https://prnt.sc/hwcjn9

    Shipping zones configuration:
    https://prnt.sc/hwcjsq

    How the cart loads by default (debug mode):
    https://prnt.sc/hwcl0v

    Introducing postcode in the shipping calculator:
    https://prnt.sc/hwcl5w

    I thought it can be a problem with the cache but I deleted cache several times and it’s still happening. Is there something I’m doing wrong?

    Thanks in advance for your help ??

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Zandy Ring

    (@zandyring)

    Automattic Happiness Engineer

    Hi davidbelzunce,

    You may have some overlap on your shipping zones, which would cause conflicts.

    Could you take a screenshot of both of your shipping zone settings? Please note that you must have each zipcode on a separate line (not comma separated).

    You may want to restrict shipping on your WooCommerce > Settings page to just Spain, and then you can be more specific on your shipping settings.

Viewing 1 replies (of 1 total)
  • The topic ‘Default location not working’ is closed to new replies.