Default Notification settings, send to email address

  • Resolved appleisle

    (@appleisle)


    5 years, 5 months ago

    I had issues trying to send form enquiries to multiple email addresses – due to not leaving a space after the separating comma.

    Help text in the WPForms area of Default Notification Settings\Send to Email: – Fails to say leave a ‘space’ after inserting a ‘comma’ when wanting to copy multiple email addresses.

    A click of the ‘Send to Email Addresses’ (help)? – reads:
    “Enter the email addresses to receive form entry notifications. For multiple notifications, separate email addresses with a comma.”

    Thus correct structure should be: {admin_email}, [email protected], [email protected]
    (NB – {admin_email} – used if you just want the default Admin address used.)

    I hope this may assist other new users of WP Forms.

    Cheers Dennis

    • This topic was modified 5 years, 5 months ago by appleisle.
    • This topic was modified 5 years, 5 months ago by appleisle.
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  • Plugin Support Ethan Choi

    (@ethanchoi)

    Hi @appleisle,

    Thanks for the post.

    However we were not able to replicate the issue on our end. In most cases of email delivery issues, we recommend configuring a SMTP plugin on your site so emails are sent as authenticated.

    In case it helps, we have an article with a list of recommended SMTP options and links to their setup tutorials.

    Thread Starter appleisle

    (@appleisle)

    Thanks Ethan, will check that out. Dennis

Viewing 2 replies - 1 through 2 (of 2 total)
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